Aerie Return Policy
Aerie is a company that makes clothing that is very popular right now. Like their sister brand, American Eagle, they have made a name for themselves. Aerie return policy is to help resolve any problem satisfactorily.
We assure you that you will be able to get your purchase delivered to Aerie very easily. Our Aerie Returns Policy will give you all the information you need to return an item and receive a refund.
Here you will have many questions related to Aerie return policy. So don’t worry you have come to the right place. Here you will find all the answers to all the questions related to Aerie return policy.
So the first question is what is this Aerie return policy? You need to know that. So let’s first know what is Aerie return policy and then step by step we will know other information. So let’s begin.
What is Aerie’s return policy?
You must have proof of purchase, such as an original receipt, an invoice, an order confirmation page, an order details page, or an order email. You can still return the item if you don’t have your receipt. You’ll get a product exchange or store credit for the same amount as the item’s current price.
| Return timeline | No time limit |
| Return method | Mail, in-store |
| Exchange period | No time limit |
| Exchange method | Mail, in-store |
| Refund period | 5-7 business days |
| Refund method | Original payment method, gift card |
Aerie Return, Refund, And Exchange Policy
If you’re unhappy with a purchase, you can send it back and get your money back. Returns with proof of purchase (receipt, invoice, order confirmation page, order details page, or order email) will be refunded the same way the original purchase was made.
They’ll let you exchange or get store credit for the current price if you don’t have proof of purchase.
If you’re charged more than the posted or advertised price, They’ll give you the difference back. They might not return your item if it looks like there was fraud or abuse.
If you buy a swimsuit or bikini bottom and take out the hygienic liner, They can’t take it back.
Aerie In-store Returns And Exchange Policy
You can return or exchange your items for free at any AE, Aerie, or Tailgate store in the U.S.
Bring your credit card and proof of purchase, such as a receipt, invoice, order confirmation page, order details page, or order email.
If you don’t have proof that you bought the item, you’ll get an AE gift card for the current price of the item.
If you had the items shipped, please note that shipping costs cannot be refunded. Use their store locator to find the store that’s closest to you.
Aerie Returns And Exchange Policy by mail
You can also ship items to us if you order them online or through the AE Live app. Send them back in the same box they came in if you can.
They can’t do mail-in exchanges right now. You can place a new order for an updated item and send the return to them in a separate package.
- Through their online portal, you can tell them which items you want to send back and print your shipping label.
- If your order qualifies for free returns, you can use this label to send your items back at no extra cost.
- Even if your order didn’t qualify for free returns, you could still get a label to send your items back. Shipping costs will be paid for by a $5 fee that will be taken out of your refund.
If you think someone is trying to steal from you or get a call from someone claiming to be from AEO about your purchase or return, don’t give them any information, hang up, and contact Customer Service at Contact them.
If AEO gets you about a return, they won’t give you an order or personal information ahead of time, ask you to install software, or ask for your bank account information to process the return.
They may, however, ask for some information to make sure you are who you say you are.
What if my items are damaged?
You could send things back if they were broken when you got them. Call Customer Service at 1 (888) 232-4535 if you have any questions.
What happens if I take the tags off or wash the item? Can I still return/exchange?
Even if the original tag isn’t there, your return or exchange will still be taken care of. If you buy a swimsuit or bikini bottom and take out the hygienic liner, they can’t take it back.
When will I receive my refund?
If you ordered something online and sent it back to them by mail, please give them 2–4 weeks to get it. When it arrives, you’ll get an email telling you your refund is being worked on. After the refund is started, it will take between 5 and 7 business days to finish.
Is there a time limit on returns?
There is no time limit for giving a full refund, charging back to a credit card, exchanging, or giving out an AE Gift Card.
How do I exchange an item?
You can trade items at any AE or Aerie store that is open. Look for a Store
They can’t do mail-in exchanges right now because they’re taking steps to ensure their distribution center workers are safe. You can place a new order for an updated item and send the return to them in a separate package. Beginning a Return.
What qualifies for an even exchange?
The item must be the same color and style for an even exchange. If you change the color, style, or size, your replacement item may have a different price or be included in another promotion.
To change the color, style, or size, you must return the original item and buy the new one at the current retail price.
Can I return an order I purchased with Afterpay?
If you paid for something with Afterpay, the amount you get back would be based on how much you’ve already paid. Afterpay will send you an email about your refund and the end of your payment plan.
The tax, shipping costs, and condition of the item will affect how much you get back.
Can I return my AE Live order?
Yes! Orders made through the AE Live app can be returned for free. If you aren’t happy with your purchase, you can return it to any open AE or Aerie store or send it back to them through their online portal. Beginning a Return
aerie return policy how many days
If you have any problems with your order, especially with how it fits, how big it is, what color it is, or if it’s broken, they’ll be happy to refund you. Please return the item with its tags and unused within 30 days of receiving it. You can start the returns by logging into your American Eagle Account.
Aerie Return Policy FAQs
Can I still return items if I lost my receipt/invoice? Does my email confirmation count as an invoice?
Yes! Your email confirmation or Order History details can serve as your invoice.
Can I buy something online and return it to a store?
Yes! Online order returns are accepted at all AE and Aerie locations
If an item is online only, can I return it to a store?
Yes! Online-only items are eligible for in-store return.
Can I return clearance or sale items?
Yes! You will be refunded the amount you purchased the item for.
Can I return Aerie or Tailgate items to AE or vice versa?
Yes
Conclusion
➡ American Eagle Outfitters owns the famous fashion brands Aerie, AE, and Tailgate. Aerie specializes in swimsuits and clothes for people close to each other.
➡ This vast company cares about how its customers feel, which is excellent. You can return your items whenever you want, as long as you have proof that you bought them. Aerie will still work with you even if you don’t have proof that you bought the item.
➡ We hope you liked this article. If you like this article then please share this article with your family and friends and if you have any queries you can tell us in the comment box below.