Anthropologie Return Policy- Complete Guide

Anthropologie Return Policy

Here’s all the information you need in our Anthropologie Return Policy. You just need to take a look. Because we have also returned items purchased from Anthropologie, we have experience and we share this experience with you.

If you bought something from Anthropologie and you don’t like it and you want to return it, you should know what is the Anthropologie Return Policy.

We will help you return your purchase but you must read our Anthropologie Return Policy to the end. So you can return your purchase to Anthropologie. You can trust us.

We assure you that you will be able to easily return your item to Anthropologie after reading our Anthropologie Return Policy. Because our Anthropologie Return Policy How to return an item, how to get a refund, and what is the Anthropologie Return Policy? It gives all the information.

So let’s first know what the Anthropologie return policy is and then step by step we will know other information. So let’s begin.

Anthropologie Return Policy

What is The Anthropologie Return Policy?

They’re happy to give their customers more time to return or exchange items during the holiday season. Between October 1 and December 31, orders can be returned or changed until January 31.

Their standard 30-day return policy will cover items bought after this date. Please note that the holiday extension is subject to all existing rules, exceptions, and exclusions.

Return Deadline 60 days after purchase for a refund, after 60 days for store credit
Return Methods In-store or mail
Exchange Period 60 days after purchase
Exchange Method In-store and via mail
Refund Period 2 weeks
Refund Method Original payment method or store credit

See below for more details

Merchandise returned within 30 days after the purchase date will be repaid at the original selling price. After 30 days, the original price product credit will be granted. Online return windows are based on the item’s delivery date.

Orders placed before August 1, 2022, may be returned within 60 days for a refund to the original mode of payment at the original selling price. After 60 days, you’ll get a credit for the original purchase.

They’ll swap or refund unworn, unwashed, unaltered items. Items must have original tags and packaging. Still, accept bad things.

Wedding gowns, bridal sets, and Unlimited Furniture Delivery items must be delivered back to our warehouse and cannot be returned to a shop unless initially purchased at a store.

Anthropologie items bought at independent retailers must be returned there. Without a receipt, returns are exchanged at the current price. The equal or higher value must be traded.

Full-price purchases will receive a one-time price adjustment with an original receipt within 14 days. Anthropologie Home Outlet doesn’t accept online or in-store returns.

Face masks, menstrual cups, sexual wellness gadgets, wedding gowns, bridal sets ending in $.99, and sale products purchased at a sale-on-sale discount and marked “Final Sale” cannot be returned or exchanged.

Bhldn Weddings

  • Wedding gowns and bridal sets can’t be returned unless bought in-store. Items must be returned 30 days after delivery.
  • They’ll swap or refund unworn, unwashed, unaltered items. Merchandise must be stain, pet, floor, and pin-mark-free. Items must have original tags and packaging.
  • Restocking fees may apply to wedding gowns and bridal sets.
  • Returning online orders is explained here.
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Final Sale

All sale items ending in $.95 bought at a sale-on-sale discount and marked “Final Sale” cannot be returned or exchanged.

Purchases of reusable and protective face masks, menstrual cups, personal devices from their sexual wellness collection, and wedding gowns and bridal sets with prices ending in $.99 are final and cannot be returned or exchanged.

Curated By Anthropologie

Items must be sent back to the partner who sold them. Different sellers have different return policies, which you can find on the product page under Shipping & Returns and in your Order History after you place an order.

You can’t return or exchange items in-store or send them back to Anthropologie by mail.

Most purchases will come with a pre-paid return label.

Terrain Live Plants

Live plants can’t be taken back once they’ve been sold. If a plant arrives dead, broken, or not up to your standards, they will replace it for free or give you a refund. Live plants are also not eligible for any deals or sales.

Returning Furniture

Furniture & Select Decor

  • Furniture Unlimited Within 30 days of delivery, return or exchange saleable delivery products.
  • Furniture Unlimited Items shipped via their delivery service must be returned via delivery.
  • Select upholstery returns incur a restocking fee and taxes. Once the return is processed, the charge is subtracted. Visit the product page for restocking fee details.
  • Visit their Furniture Guide for fabric care and maintenance tips.

How to Return Furniture?

Contact their furniture specialists to book a free return pickup if your item(s) were delivered. Stores don’t accept furniture returns. Once your items are processed, they’ll refund your payment method. The non-refundable charge for Unlimited Furniture Delivery.

Contact their furniture specialists for a return label if your big item(s) arrived by UPS. Your refund includes $5.95 for postage. Or send it to this address. Anthropologie doesn’t cover shipping fees and lost returns. Get a tracking number.

Return address:

Attn: Returns
501 Windy Ridge Road
Indiana, Pa 15701


Anthropologie Return And Exchange Policy

Returning & Exchanging Online Orders

They’re happy to give their customers more time to return or exchange items during the holiday season. Between October 1 and December 31, orders can be returned or changed until January 31.

Their standard 30-day return policy will cover items bought after this date. Please note that the holiday extension is subject to all existing rules, exceptions, and exclusions.

Returning & Exchanging Online, App & Phone Orders

Follow the easy steps below to return or exchange items bought on, their iOS app, or by phone. Please note that you can only return items you bought in one of their stores.

(1) Locate Your Order

  • Sign in to your Anthropologie account
  • go to Order History
  • find the order you want to return or exchange
  • Click on it
  • You can find out about guest orders and orders you got as gifts by looking at your Order Status.

(2) Start a Return or Exchange & Print Your Return Label

  • Once you’ve found your order, click Start a Return or Exchange and follow the steps to print your label.
  • When you’re done, you’ll get an email with tracking information and a copy of your label, just in case you lose the real one.
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(3) Affix Return Label

  • Attach the return label to your package and ensure the original shipping label is removed or covered.
  • Your return label and return slip should match the items in your package to get your money back faster.
  • Please handle and mail each return separately.

Exchange for a Different Item

If you want to change the items you ordered, go to your Order History and click “Start a Return or Exchange.”

Once you’ve returned the chosen item (s), you can keep shopping and place a new order for any new styles you like.

Please look at our Refund Process for more information about how long it takes to process returns and refunds.

Exchange for a Broken or Damaged Item

They’re sorry if something went wrong with your order. If the broken item is made of glass or ceramic, please contact them for more help.

If you can repackage and send the item back, you can read about how to get a free exchange here in their online returns portal.

Exchange for Wrong Item

They Are sorry that there was a mistake with your order. Please contact them if you need more help, as they’d like to check their stock before an exchange order is placed.

Anthropologie Refund Process

Depending on how you send your return, most of them will be processed and sent to their warehouse in about one to two weeks. Depending on transit times, there could be more delays.

Once processed, a refund will be put back on your original payment method. This will happen between one and three days after the date of processing.

The credit might not show up on your monthly bank statement for up to two billing cycles. You’ll get your money back as a merchandise credit when you buy a gift card.

How to Return an Item Purchased from your Registry?

You can return items you bought online by mail or in a store. Here, you can start your return online and print your USPS return label.

Please look at the packing slip that came with your package to find your order number. You will also need the billing zip code of the gift-giver, which you can also find there. Please choose “gift” for the item if you want a merchandise credit.

Any store location can take back items bought in-store. Find a store near you to find out when it’s open. Please note that you can’t send back items bought in their stores by mail. Also, they can’t take back items bought in stores at their warehouse.

Where Can I Find The Selling Partner’s Return Policy?

Under “Shipping & Returns” on the product page, you can find out how to send something back. After you place an order, you can also find it in the order and shipping confirmation emails.

How Long Will It Take To Process The Refund?

Please allow 1–3 business days for your original method of payment to be refunded after their selling partner has received your returned item(s).

Return policies and the time it takes to get a refund will vary. If you want a refund, please get in touch with their selling partner directly.

What If a Return Is Outside of Their Selling Partner’s Return Policy Time Window?

Their selling partners have different rules about returns. Please get in touch with their selling partner directly using the information in your order and shipping confirmation emails or your Order History.

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How Strict is the Anthropologie Return Policy?

In some ways, the Anthropologie return policy is pretty flexible, but in other ways, it is more strict. For example, it’s great that you can return items for a full refund within 60 days and then again after 60 days for store credit.

But the fact that you can’t return online orders in-store and that you can’t return store purchases online or at the Anthropologie Home Outlet is stricter than the return policies of some other stores.

All the items you want to exchange or return will be checked by staff to ensure they meet the policy’s requirements. This includes exchanges and returns that are made online.

Is Anthropologie Free Return?

Only orders going to the continental US have return labels, and no extra postage is needed. Unless you make an exchange, a $5.95 shipping charge will be taken out of your refund. Please be aware that shipping costs cannot be refunded. Please give them about a week or two for processing.

Does Anthropologie Take Returns Without a Receipt?

No, Anthropologie will not accept returns or exchanges without proof of purchase.

Does Anthropologie Accept Returns After 30 days?

Yes, you can return items to Anthropologie for a refund up to 60 days after you bought them. After 60 days, you can return or exchange an item or get store credit.

What Items Cannot be Returned to Anthropologie?

All Anthropologie items can be returned as long as they are sent back to the right place, is in good enough shape to sell, and the return is made within the time limit.

Anthropologie customer service

  • Phone Number


  • Social Media Links



Anthropologie Return Policy FAQs

Does Anthropologie Give Full Refunds?

Yes, Anthropologie gives full refunds for items returned in-store or by mail, except for $5.95 for shipping, which is deducted from the refund.

How Long do Anthropologie Refunds Take?

Most of the time, the refund will appear on your following bank statement from the payment method. Two to three weeks is the norm.

Does Anthropologie allow you to exchange the products?

Yes, you can exchange the items, but you have to take them back to a company-owned store.

Can I Return an Anthropologie Product After Use?

No, you cannot return or exchange an item after use.

What is Anthropologie’s Customer Service Number?

You can call Customer Service number contact 800.309.2500.

What is the period of the refund?

They take 1-3 business days to refund your amount to your account.


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