Bing Lee Price Match and Returns Policy, a privately owned Australian company, specializes in electronics, computers and telecommunications goods.
Bing Lee has 41 stores in New South Wales and $490 million in total turnovers, making it the largest electrical retail business across all of Australia of Bing Lee Price Match and Returns Policy.
Does Bing Lee Offers Price Match In-Store?
Yes. Yes. The Bing Lee will match your price in-store. To request a price match, you will need to bring the proof of low price and show it at the store. They will price match your order once they verify the low price.
Does Bing Lee Offers Price Match Online?
Yes. Yes. The Bing Lee provides price matches online. You can request a price match online at www.binglee.com.au. However, there are certain criteria that you will find out later.
Does Bing Lee Have a Price Adjustment Policy?
No. No. I reached out to their customer service to inquire if they had a price adjustment program.
Here is what they said:
“Unfortunately we are unable to adjust past orders.”
Price Match Criteria
Here are the price match criteria:
First, it must be registered as an Australian Business with an Australian Business number. Second, it must also be registered for GST.
Another requirement is that the business has at least two Australian business locations under the Competitor’s control.
Bing Lee can be contacted about the product. It would be great if you did this at the time price matching.
It is important to find the exact same product as the one that they sell. It must be the same product as the one they sell and from the same company.
To get the price match, the product must be in stock at the Competitor. The product cannot be backordered.
You cannot bundle the product with any other products. You can’t match its price if it is. To price match, the product must be in stock at Bing Lee.
To get a price match, the product must be in stock. If the product is being advertised online, it must be in stock immediately and shipped.
Bing Lee must verify the item.
Price Match Process
Here is the price match process:
In-Store
- You can request a price match in store by bringing a proof of the lower price to their shop. They will match your price if they confirm the lower price.
Online
To request a price match online, you can chat with their team and request a price match.
Here is the link: https://www.binglee.com.au/articles/help/about-us/contact-us
Another way to request a price match is by phone number: 1300 609 228.
Exclusions
These are the exclusions from price matching:
You can’t price match products that you purchase using eBay or another payment method.
Price matches cannot be made if there are advertising errors.
Except for that, the price match does not include delivery, installation, handling, or commercial quantities.
These items are not priced to match:
- Offers by the resellers.
- Classifieds.
- Auction sites.
- Paid membership programs or stores.
- Manufacturers.
Bing Lee Price Matching Competitors List
The Bing Lee doesn’t have a list of competitors. I reached out to their customer service regarding this.
Here’s what they said:
We do not have a list of competitors, but as long the retailer meets the requirements, we will price match an item for you.
Returns Policy
Australian Consumer Law
Bing Lee sells goods. They are subject to certain laws, including the Australian Consumer Law.
They may not be able to help you fix a problem with your Goods if it is an emergency. This law is known as the Australian Consumer Law.
If the goods do not work or fail, you can get a refund or replacement.
You may also be entitled to money for any other losses caused by the goods.
Official Website: www.binglee.com.au
No Change of Mind Returns
Bing Lee products and services are not returnable if you change your mind.
Assessment of Goods for Return
Bing Lee is authorized to determine the eligibility of goods for return. This includes their age and condition. The customer must:
Bing Lee should receive the purchase proof. They may also provide receipts or other proofs.
It may be necessary that the manufacturer of the item you purchased come to your home and inspect it for any problems.
They will ask them if they don’t know.
What Happens When Goods Are Accepted for Return?
Any obligation by the Bing Lee to the contrary, if the Bing Lee accepts Goods as a return:
Bing Lee will replace or fix any problem with your purchase if you are unhappy. They’ll do it in a reasonable time.
Major failure is when a reasonable buyer would not have purchased the goods if they had known about the problem. For more information, it is best to consult the ACL.
What Happens After Your Goods Have Been Repaired?
The Bing Lee will contact the customer to arrange for your items to be repaired or replaced once they are done.
The Bing Lee has to pay the cost of the goods if there is a serious defect in them.
Summary of this Article
Bing Lee is an Australian retailer that sells electronics, appliances and home furnishings.Bing Lee will match a customer’s purchase price if they find a product for less at another retailer surveydetails.com
Some exclusions apply to products bought from eBay, classified ads or auction sites, paid-membership stores, and the manufacturer.
The original receipt and any other proof of transaction must be provided by the customer. The law requires that the Bing Lee company pays for any product defect.
Bing Lee FAQs
Here are some questions and answers to help you more about the Bing Lee Price Match Policy:
When was Bing Lee founded?
It was founded in 1957.
Who owns the Bing Lee?
Bing Lee died in 1987, so Ken is the only owner and chairman.
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