Birdy Grey Return Policy – Return Products Easily

Birdy Grey Return Policy

Here’s all the information you need in our Birdy Grey Return Policy. You just need to take a look. Because we have also returned items purchased from Birdy Grey, we have experience and we share this experience with you.

If you bought something from Birdy Grey and you don’t like it and you want to return it, you should know what is the Birdy Grey Return Policy.

We will help you return your purchase but you must read our Birdy Grey Return Policy to the end. So you can return your purchase to Birdy Grey. You can trust us.

We assure you that you will be able to easily return your item to Birdy Grey after reading our Birdy Grey Return Policy. Because our the Birdy Grey Return Policy How to return an item, how to get a refund, and what is the Birdy Grey Return Policy? It gives all the information.

So let’s first know what the Birdy Grey return policy is and then step by step we will know other information. So let’s begin.

Birdy Grey Return Policy

What is the Birdy Grey Return Policy?

Birdy Grey Is A Drama-free Zone. Return or exchange the dress for an e-gift card if it doesn’t fit, the color is wrong, or you don’t like it.

You have 45 days from when the item was shipped to send it back to us for an eGift Card or a refund. All returned items must be unused, unworn, unwashed, and with the original tags still attached.

All mail-in refunds will be charged an $11 restocking fee per item. If you drop off your return at a Happy Returns Bar, you can save $1 per item on your refund.

There will be fees taken out of your final refund for restocking. There are no restocking fees for e-gift cards.

Birdy Grey Return Policy

Return Deadline 45 business days
Return Methods In-store or mail
Exchange Period 45 business days
Exchange Method In-store and via mail
Refund Period 3-10 business days
Refund Method Original payment method or store credit

Before You Start Return Or Exchange

Here Are The Items That Are Eligible For A Return Or Exchange:

  • Bridesmaid Dresses (Including Made-to-order!)
  • Shoes
  • Men’s Bow Ties & Neckties

All Other Items Are Final Sale (Including Personalized Items).

Final Sale Items

Swatches, seamless bras, beauty, notecards, gifts, gift cards, special orders, pocket squares, and items marked “final sale” cannot be returned.

International Orders

All international orders outside the U.S. are final sales and can’t be returned or exchanged for an eGift Card.

Shipping Costs

Since shipping is a service provided by one of their partners, they can’t give you money back (USPS, UPS, DHL, etc.).

Shipping costs will not be refunded for orders that are being returned. eGift Card exchanges, on the other hand, cost an extra $9.99 to cover the cost of standard shipping.

Birdy Grey Exchange Policy

You Have 45 Days To Return Or Exchange An Eligible Item. No Restocking Fee! Please Allow Up To Eight Weeks To Exchange A Made-to-order Dress.

All International Orders Are Final Sales And Can Not Be Returned Or Exchanged.

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Can I Exchange My Dress For Another Size Or Style?

Let’s find the right dress! 45-day return/exchange policy to ensure you receive the appropriate garment-free and fast eGift Card exchanges.

Start your return at their Returns Center. Select eGift Card after entering order info. Drop off at a Happy Returns Bar for a quick recovery.

Your refund is immediate. Avoid restocking fees for exchanges. You’ll get an eGift Card through email + $9.99 to cover shipping on your new dress.

How Can I Return My Item?

The following is a list of steps to take when trying to return a Birdy Grey product.

(1) Is the item eligible? – Remember that Birdy Grey will only accept returns of shoes, men’s ties, bowties, and bridesmaid gowns. You can’t return anything that has been customized or used outside of these parameters.

(2) Go to the Return Center on – With just your ZIP Code and Order ID Number, the Return Center makes it simple to send back your item.

(3) Find a Happy Returns location nearby – Birdy Grey is now collaborating with Happy Returns to make in-store exchanges and returns easier than before. It’s easy to get your money back or an eGift Card; bring the merchandise and the QR code that came with it. You don’t have to worry about shipping because they’ll do it.

(4) Get a Happy Returns Shipping Label and ship the item yourself – You can forget about being close to the Happy Returns bar if you check the return email regularly. A downloadable, pre-paid shipping label will be waiting for you in your inbox. Email Birdy Grey for assistance if you get stuck.

(5) If shipping yourself, list the number of items in the box – It is crucial to have a shipping label corresponding to the correct number of things, even though Birdy Grey is flexible and will accept returns of several items in the same box. You’d have to send the items individually if they were packaged with shipping labels.

Since Some Of My Items Are On Preorder, Can I Have An Extension On My Return?

Once the merchandise has been delivered, their return/exchange period will begin.

There is a 45-day window beginning the day after delivery tracking indicates that your preordered item has been sent to you, during which you can request a refund or exchange.

Why Do You Charge A Restocking Fee?

Since they do not handle returns like a company that prices its garments more, it must implement a restocking fee. All returned items are subject to a per-item restocking fee. An electronic gift card is available upon request if you’d like to avoid this cost.

A restocking fee of $11 per item will be deducted from your refund if you return it by mail. Drop off your returns at a Happy Returns Bar and save $1 for each item to get your money back faster. The restocking fee will reduce your total refund amount.

Please visit their Returns Center to initiate a refund or exchange for an eGift Card. You may either come back in person or send a reply. Feel free to drop by a local Happy Returns bar to get your exchange, refund, or eGift Card processed immediately.

See also  Amazon Return Policy

Why Are International Returns and Exchanges Not Accepted?

They’re a young and expanding business, and they don’t have the resources to handle returns in the same way that a giant dress retailer might. they are sorry, but at this time, they are unable to accept international returns. I appreciate your cooperation!

Can I Place More Than One Dress In A Box For Return/Exchange?

If you just used the one return label included with your order, then yes! If you received multiple return labels, please use the correct label when returning each item to guarantee a prompt refund or eGift Card.

Please visit their Returns Center to initiate a refund or exchange for an eGift Card. You may either come back in person or send a reply.

Feel free to drop by a local Happy Returns bar to get your exchange, refund, or eGift Card processed instantly.

Why Did I Not Receive A Full Refund For My Return?

There will be a restocking fee of $10 per item for any returns that result in a refund. The cost of shipping is not refundable. Your refund will be reduced by the total amount of any applicable restocking costs.

I Shipped The Wrong Item Back, What Do I Do?

Oh no! they are deeply saddened to learn that you returned the incorrect item to them through shipping. they’ll make every effort to track down the accidentally sent-back item. Birdy Grey, however, shall not be held responsible for incorrect returns and will not issue refunds in such cases.

How Long Do Birdy Grey Refunds Take?

On average, the refund from Birdy Grey will be in a bank account in as little as three days and as long as ten days. This will happen only after Birdy Grey has processed the returned item, which may change depending on the customer’s bank.

What is the Birdy Grey Return Policy Without a Receipt?

A receipt must be included for the company to be able to handle the returned item. Many Birdy Grey products are bought online, meaning the permit is usually a digital file that is easy to find.

Can I Return Birdy Grey Product After Use?

Yes, you can return the item after trying it on as long as there are no stains, tears, or other signs of wear. After all, how a dress fits a customer is one of the company’s most important goals.

Does Birdy Grey Have Free Returns?

No, Birdy Grey does not have free returns in the strictest sense. For example, Birdy Grey won’t refund your shipping costs from your first order, and if you want to return a product, you have to pay an $11 restocking fee. But Birdy Grey does let you swap for free!

How Strict is the Birdy Grey Return Policy?

As you can see above, the Birdy Grey return policy is strict. Your item won’t be accepted if it wasn’t bought during a national sale, can’t be returned, or is being sent back more than 45 days after it was purchased.

See also  Toys R Us Return Policy Process Explained in Detail with Exchange & Refund

Contact Birdy Grey Customer Service

Birdy Grey Phone Number (323) 538-0608
Birdy Grey Email Business Customer Service
Birdy Grey Website
Birdy Grey Help Center Visit contact page
Corporate Office Address BLUE JAY BEACH, INC.
1055 West 7th Street, 33rd Floor
Los Angeles, California 90017
United States
Help in Social Networks Facebook    






Other Info (opening hours) Monday – Friday: 10 Am – 6 Pm Est


Birdy Grey reviews

Easy Breezy & Beautiful

It was easy to put together the colors and styles I wanted for my bridesmaids’ dresses to pick from. Each dress was stunning and reasonably priced!

Great Getting Ready Outfits

We used Birdy Grey for their getting ready outfits. The bridesmaids in my group enjoyed the color and convenience of the pajama sets. My mother and father-in-law both said they were in awe that I didn’t buy them the same sets!

Bridesmaid Dresses – Seamist

I picked Birdey Gray for the bridesmaids dresses. I was awed by their style and color from the very beginning. They were very accommodating with both returns and orders. The dresses were of high quality and were inexpensive. My daughters looked stunning for my special day!


➡ In conclusion, Birdy Grey’s strict return policy is helpful! Birdy Grey will take back any eligible product, even if it’s been tried on or was on sale, as long as the customer pays an $11 fee and uses Happy Returns or the proper shipping labels.

➡ We hope you liked this article. If you liked this article then please share this article with your family and friends. If you don’t like this article and still feel that we are missing something in this post then you can tell us in the comment box below.

Birdy Grey Return Policy FAQs

Do You Offer a Military Discount Or a Student Discount?

At the moment, they do not offer any discounts.

Does Birdy Grey Accept Returns After 30 Days?

Birdy Grey does accept returns after 30 days, which is good news. The Birdy Grey company lets you return a product for up to 45 days after you buy it.

My order says non-returnable when I try to process a return/exchange through the returns center. What do I do?

Please get in touch with them if you need help with an eGift Card return or exchange using this link. Please allow them to review your order and provide any support they can.

When Will My Refund Process Back Onto My Bank Statement?

Depending on your bank, you should see your refund between three to ten business days after it has been processed.

how does your sizing work?

Our clothes are available in sizes XS-3X. (Seriously it’s as simple as choosing your t-shirt’s size!) Size charts and measurements in our pages about products make sure you read them carefully to find out if a dress is suitable for you.

how much does shipping cost?

Every Bridesmaid Dress Is $99 · Ready To Ship Dresses · Free Exchanges & Easy Returns