The cider Return Policy Process Explained with Exchange & Refund

Cider Return Policy

Here’s all the information you need in our Cider Return Policy. You just need to take a look. Because we have also returned items purchased from Cider, we have experience and we share this experience with you.

If you bought something from Cider and you don’t like it and you want to return it, you should know what is the Cider Return Policy.

We will help you return your purchase but you must read our Cider Return Policy to the end. So you can return your purchase to Cider. You can trust us.

We assure you that you can easily return your item to Cider after reading our Cider Return Policy. Our Cider Return Policy will show you how to return an item, how to get a refund, and what is the Cider Return Policy. It will give all the information.

So let’s first know what the Cider return policy is and then step by step we will know other information. So let’s begin.

Cider Return Policy

What is the Cider Return Policy?

You have 14 days from the day you get something to return it. The items must still be in their original packaging and be brand new. The clothes still need to have all of the tags on them. The company won’t let you return anything that looks washed, worn, or changed.

If “Final Sale” is written on a product, you can’t return it or get your money back. You can’t return swimwear, underwear, or accessories.

Return Deadline 14 business days
Return Methods By mail
Exchange Period 14 business days
Exchange Method By mail
Refund Period 10 business days
Refund Method Original payment method or store credit

A Brief History of Cider

Cider is a clothing company that started in 2020 in Hong Kong. Their fame has spread worldwide, with almost 4 million Instagram followers.

The company only exists online and calls itself “a social-first fashion brand with a global mind.” Their clothes are cool and trendy and are made to fit each person’s mood.

Their target clothes change weekly, so things stay exciting, and they can use a direct from the factory marketplace. The company is proud that they only market products they know will be popular and sell. This helps them keep costs low and reduce the amount of unsold stock.

How much is Cider’s Return shipping fee?

Each order comes with one free return. they will make you a shipping label.

Shipping is on you for the second return or returns on the same order. Please pack and ship the items back to their warehouse in the United States.

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What are The Cider Return Conditions?

Though Cider accepts the return of products, some return conditions are available.

  • First, all items must be in their original condition, never worn,
  • Second, all tags must still be attached and in their original packaging.
  • Third, no refunds will be given for clothing that has been worn, washed, or altered in any way.
  • Fourth, you usually cannot get your money back for the original shipping costs, if any.

How To Return an Item?

  • To start a return request, please get the Cider app. they don’t accept returns on PC or the Web right now.
  • Please sign in with the email address given when placing your order. Go to “Orders” and pick the order for which you want to make a return request.
  • If you haven’t already, click the “Confirm delivery” button to confirm that you have received the orders.
  • After confirming the delivery has been made, the “Refund | Return” button will appear.
  • Click the “Refund | Return” button to start the return process.
  • Follow the directions and send in the request for a refund.

Where is my Refund?

As soon as they process your returned items in the warehouse, they’ll start a refund right away. Please give them an extra 3–5 days to process the returned items because the warehouse is busy.

(1) If you paid with a credit or debit card, refunds would be sent to the bank that issued the card within five business days of receiving the returned item or cancellation request.

(2) If you have questions about when the credit will be added to your account, please get in touch with the bank that gave you the card.

(3) If you paid with PayPal, Klarna, or another online payment provider, refunds would be sent to PayPal, Klarna, or the online payment method you chose within five business days of receiving the returned item or cancellation request.

(4) You should contact the online payment service if you have questions about when the money will be put back into your account.

(5) Your account will be credited if you paid with a Cider Gift Card. If you paid for your order with store credit from a return you made, you can’t return it for free.

Does Cider offer an Exchange?

They don’t do exchanges right now. However, you can place a new order and start a return. Your money will be returned to you as soon as we get the package back.

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Can I Return The Final Sale Items To The Cider?

No, you can’t return or get a refund on items that say “Final Sale.”

If you paid for your order only with Store Credit, please be aware that all items will become “Final Sale” and can’t be returned or refunded.

The following items cannot be returned or exchanged:

  • ties
  • swimwear
  • accessories (except scarves).

Can I Exchange The Size And Color of The Items?

Clothes are things that come into close contact with the human body. They don’t offer exchange services because they want to be responsible to all their customers.

But if you didn’t pay with store credit, you can ask for a return within 14 days and get your money back.

How Long Do I Have To Return?

Please send the item(s) back within seven days of getting the return address or shipping label. Please include the return tracking number and the carrier’s name if you are sending the package back yourself.

Do You Refund The Delivery Charge?

Customers must pay return shipping costs for non-quality merchandise. The customer’s local shipping business determines shipping fees.

They have the first-return special in some countries. Details here: they cover your 1st return from the US, UK, Germany, France, Spain, Netherlands, Belgium, Luxembourg, Austria, and South Korea.

Please note that their return warehouses are in different countries, depending on your location. Return shipping fees should be considered if you file a second or additional return request(s).

Discover a shipping station here if you’re returning from the UK, Germany, France, Spain, the Netherlands, Belgium, Luxembourg, or Austria.

Return from EU countries

(Excluding Germany, France, Spain, the Netherlands, Belgium, Luxembourg, and Austria) Return instructions will be supplied. Their warehouse is in Germany; therefore, consider the return shipping fee.

Return from the rest countries

When you ask to return something, you will be given instructions on how to do so. Please note that their warehouse is in the United States, and you should consider the possible return shipping fee.

When will I Receive My Refund?

Please wait up to 7 days for the refunded amount to show up in your bank account after your order has been processed and sent back to them. Regarding essential things, they’re always on the side of talking too much.

So, once your return package has been received and your money is on its way to your bank account, they’ll send you an email. Please get in touch with them if they haven’t sent you an email in 28 days.

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My Return Shows It was Delivered. Why Haven’t I Received My Refund?

When the return package arrives, it usually takes between one and three business days for them to pick it up and open it to make sure. So, the refund will be given once the items have been checked and found in good condition.

How Strict is the Cider Return Policy?

It looks like Cider’s return policy is pretty easy to understand. After you get the product, you have 14 days to return it. The items can’t have been worn or washed, and the tags must still be on them. If an item doesn’t meet these requirements, it won’t be accepted for a return.

Does Cider Have Free Returns?

The first item that each order sends back will be free. The company doesn’t pay for any other items that are sent back.

When Will My Refund Be Posted?

If you have questions about when the credit will show up, you should contact the bank that issued your card or the online payment company.

Cider Return Policy FAQs

Can I change the return options?

Please know that you can change your mind before the timer runs out after you submit the return request.

What is the Cider Return Policy Without a Receipt?

You need a receipt and return request to have your return processed

Can I Return Items on Sale?

Any product you buy that was marked “Final Sale” can not be returned or refunded.

Can I Return Items After Use?

Any items being returned to Cider need to be unworn and unwashed.

Does Cider Accept Returns After 30 Days?

Cider only accepts returns within 14 days of the day you get the product.

Final Thoughts

➡ When you buy something, you might feel a lot of happiness. But after a while, you might regret the choice you made. What should they do? The best way to save money is to return the thing you bought.

➡ Cider will always take back a product that meets their conditions. So, people who buy from Cider no longer have to worry about their purchases.

➡ We hope you liked this article. If you liked this article then please share this article with your family and friends. If you don’t like this article and still feel that we are missing something in this post then you can tell us in the comment box below.