Harbor Freight Return Policy
Harbor Freight Return Policy: Have you purchased anything from the Harbor Freight Store? What if there is a problem or defect with the item you purchased?
If this is the case, you’re not sure how to return an item and what the Harbor Freight return policy is, then you’re in the right place, here’s all the information you need to make an informed choice.
You will find answers to all questions related to the harbor freight return policy in our post. So let’s move on.
What is Harbor Freight’s Return Policy?
A customer has 90 days to return an item to Harbor Freight for a full refund or exchange. Some objects, however, cannot be returned because of the presence of hazardous wastes.
Additionally, a restocking fee may be applied to the return of some other items. If a Harbor Freight product breaks for no reason, you may be able to rely on the company’s own warranty.
Harbor Freight has a general return policy because of the large variety of products they sell.
HARBOUR FREIGHT RETURN POLICY
2. In-Store |
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How To Return a Harbor Freight Item?
To Return In-Store
- Be sure to drain and properly dispose of any fuel or oil before bringing an item back to the shop.
- To any Harbor Freight shop.
- Please be sure to bring your government-issued photo identification and your proof of purchase.
- Money can be refunded to the original payment method or exchanged for cash.
To Return By Mail
- Before sending anything back, you need to get a Return Authorization from customer service.
- Please include the order number and the reason for the return.
- Send it back in the original packaging if possible.
Management can refuse a return, refund, or exchange at their discretion. It’s worth noting that there’s a 20% restocking fee on certain returns.
To avoid any restocking fees:
- This only applies to brand new, unused items.
- Products are traded in for a better model of the same type.
- Replaced as per the terms of the Extended Service Agreement.
- The manufacturer is responsible for replacing the item.
Can You Return an Online Purchase to the Store?
Yes. Due to regulations regarding the sending of hazardous materials and flammable liquids and gases, anything containing such elements must be returned to the store even if they have been drained.
How strict is the Harbor Freight Return Policy?
Since the manager has the ultimate say on whether or not a return or exchange is acceptable, the return policy is rather open.
Laws regarding the transportation of hazardous materials make it difficult to transport some goods. To ensure everyone’s safety, there is a stringent prohibition against returning unsealed items that contain dangers or gasses/oils.
Harbor Freight Exchange Policy
Typically, you have 90 days to return or exchange an item. All opened non-hazardous items can be returned for a full refund, and unopened items can be exchanged as long as they are in acceptable condition.
Harbor Freight offers a 90-day limited warranty that covers malfunctions that are not user errors. A lifetime guarantee on hand tools means you can get a new one if yours breaks.
HARBOUR FREIGHT EXCHANGE POLICY
2. In-Store |
Harbor Freight Refund Policy
Products such as pumps, sprayers, and chemicals that have been opened cannot be returned or reimbursed after being purchased from Harbor Freight.
All returned items must be unused and in their original packaging to qualify for a refund. Possessing either the original packaging or a receipt is also required.
HARBOUR FREIGHT REFUND POLICY
What Items Cannot be Returned to Harbor Freight?
Hazardous chemical items are not accepted for return at Harbor Freight. It’s also important to note that not all spays and pumps are refundable. You can return your pump and sprayer by filling out a return form to see whether you qualify.
Harbor Freight Return Policy Without Receipt
Harbor Freight does offer a return even if you do not have a Receipt with you. Your phone number or other information can help them find out what you’ve bought.
In the event that you return an item to Harbor Freight without the original receipt, the refund process will continue as usual.
The Customers Right Act of 2015 states that refunds must be issued within 30 days of the return being received. However, remember that you need to start the return process within the valid period, which is 90 days. If you don’t have the receipt, your return request will be denied.
Harbor Freight Return Policy Exceptions
When it comes to refunds and swaps, Harbor Freight is surprisingly accommodating.
They aren’t without their exceptions, though. In some cases, you won’t be able to return pumps and sprayers.
Everything that can be returned must be done so within 30 days. while there is a lifetime guarantee on hand tools. If an object is opened, it may be rejected if it is flammable or poses a greater risk.
HARBOUR FREIGHT RETURN POLICY EXCEPTIONS
Battery recycling policies at Harbor Freight stores differ by state. A restocking fee may be charged in specific situations.
A 20% restocking fee will be applied to all returned items. There is no set restocking charge policy that applies to all products; it might change at any time.
Though there are a few exemptions to the restocking charge policy. For products that fall under the following categories, the restocking fee will not be applied:
- Unopened items
- Items in exchange for an upgraded product
- Exchanged items under the Extended Service Plan
- Items are replaced under the Manufacturer’s Warranty.
How Long Do Harbor Freight Refunds Take?
Once Harbor Freight receives and processes your returned item(s) via mail, your refund will be issued within 1–3 business days.
Returns made in-store can be credited back to your card within one to three business days, or you can get cash right away.
Can I Return a Harbor Freight Product After Use?
Used items from Harbor Freight can be returned if they do not contain any harmful substances. When opened, some products are final sale. Contacting customer care is your best bet if you have doubts about the returnability of your purchase.
Does Harbor Freight Give Refunds?
It is possible to get a refund from Harbor Freight if you return the item within the time frame and under the conditions specified in their return policy.
Within 90 days of purchase, customers can return most items to Harbor Freight for a full refund. A big plus is that you can get cash back on your credit card or debit card transactions.
Does Harbor Freight Give Full Refunds?
Most things purchased from Harbor Freight can be returned for a full refund. Some items are subject to a restocking fee. Furthermore, due to the presence of potentially harmful components, certain items may not be returnable.
Harbor Freight Return Policy FAQs
Does Harbor Freight Accept Returns After 30 Days?
Yes. For items purchased from Harbor Freight, returns are accepted for up to 90 days following the original purchase.
How Many Days Do You Have To Return To Harbor Freight?
Harbor Freight allows customers 90 days to return items purchased either online or in-store.
Can I return a product purchased online?
Certainly, you can send back an item you bought online or take it to the store nearest you.
How to contact Harbor Freight Customer Care?
The customer care number of Harbor Freight is 1-800-4444-3343.
Can I do the return process online?
Unfortunately, the procedure is not available digitally at this time. You can send it back through mail or take it back to the store.
What are the restocking charges?
The restocking charges are 20% of the original price of the product.
Can I get a replacement instead of a refund?
Yes, you can exchange a product instead of asking for a refund.
Conclusion
➡ Since many returns are at the individual manager’s discretion, Harbor Freight’s return policy is quite vague. Products have a 90-day return/refund policy.
➡ There are some items that pose a safety risk and therefore cannot be returned. But Harbor Freight aims to reduce the burden on the customer by offering their own warranty on most products and lifetime warranty on tools.
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