Home Depot Return Policy (2022)

Home Depot Return Policy

One of the most widely used policies in the nation is the Home Depot return policy, which is often used directly for DIY projects.

The fact that some DIY items cannot be returned makes the Home Depot return policy a little confusing at times.

Have you purchased anything from a Home Depot store? Do you know how to return items to Home Depot?

And what is the Home Depot return policy? Some such questions may be arising in your mind. Well, you have come to the right place to find answers to such questions.

You will find answers to all questions related to Home Depot return policy in our post. Let’s move on.

Home Depot Return Policy

What Is Home Depot’s Return Policy In 2022?

The majority of your frequently purchased items, including furniture, electronics, and machinery, have a 90-day return policy at Home Depot.

Receipts aren’t always required, and to a certain extent, they’ll even take back used items. They’ll accept opened items “unofficially.”

Of course, even Home Depot has its limitations. For instance, you won’t send back used, tarnished silverware. You can probably get away with bringing something back if it has only been lightly used.

The return policy for 2022 at Home Depot has various facets.

  • Online returns are accepted
  • 90-day return policy on most new, unopened merchandise
  • Proof of purchase returns are eligible for cash refunds, in-store exchange, account credit, or refunded to Home depot store credit
  • Missing receipts are ok with ID and store system search
  • Original shipping charges refunds included
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All things considered, the return policy is quite lenient, with only the most absurd of return attempts likely to be rejected.

Home Depot Return Policy

Return Period 90 Days
Return Method 1. In-store
2. Online
3. Home Depot Design Center
Exchange Period 90 Days
Exchange Method 1. In-store
2. Online
3. Home Depot Design Center
Refund Period Within 10 Days
Refund Method 1. Original Method of Payment
2. Store Credit

What Is The Home Depot Return Policy Online Vs In-Store?

Except for the fact that shipping fees are involved, all of the same rules still apply in this situation. According to Home Depot, shipping costs will be fully reimbursed along with the reimbursement for the returned item.

Other than that, there isn’t much difference between in-store and online purchases.

What Items Cannot Be Returned To Home Depot Without A Receipt?

There are no items that fall under the category of being unreturnable without a receipt, according to Home Depot’s online guide that details its most recent updates to its return policy procedures.

Home Depot keeps track of purchases and is frequently able to locate them in its system, even outside of its declared 30-day policy, like the majority of major merchants.

Home Depot will ultimately take the position that “the consumer is always right” when making decisions.

That’s why, statistically speaking, it’s simple to state that they’ll probably take products without a receipt outside of the 30-day limit.

Can I Return An Item To Home Depot without A Receipt?

Without a receipt, Home Depot will accept returned merchandise. Home Depot can track its purchased goods, like many well-known shop brands, which makes it simple to offer a refund because they will almost certainly discover it in the system.

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Home Depot states that all credit or debit card purchases are retrievable in their system for up to 30 days.

Charges for Home Depot Commercial account, Home Depot Credit Cards, and Home Depot Commercial Revolving are available 365 days a year.

Unofficially, though, you might be able to return an item after the 30-day grace period without a receipt.

30-Day Return Policy

The 90-day return policy does not apply to all items. Home Depot occasionally only accepts returns after 30 days. These consist of:

  • Furniture
  • Area Rugs
  • Generators
  • Gas-Powered Tractors and Equipment
  • Consumer Electronics, like Televisions and Computers

Exceptions to the 90-Day Return Policy

Within a generous 90-day period, most items bought at The Home Depot can be returned for a full refund. There are several exceptions, so keep that in mind. Only the items listed below may be returned within 30 days.

Home Depot Lawn Mower Return Policy

Lawnmowers must be returned no later than 30 days after purchase in accordance with Home Depot’s 30-day return policy because they are considered tractors and other gas-powered equipment.

The manager at your local Home Depot will decide what happens after that.

Home Depot Air Conditioner Return Policy

Given how pricey big appliances may be, Home Depot has a few more restrictions on them.

According to their policy, any large appliance must be checked for damage or missing parts before the customer leaves the store with it.

Any defective parts, damage, or failures must be reported to Home Depot’s customer service line at (800) 455-3869 within 48 hours of the item leaving the store.

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Returns on Plants

The fact that you can even return plants may surprise you. However, no matter how handy you are, The Home Depot gives a year-long warranty on shrubs, trees, and perennials.

The crops Bonnie plants with Miracle-grow are guaranteed to produce. Here’s how to request a refund if a year passes and you observe no results:

  • Bring your original receipt and Bonnie plant to The Home Depot.
  • Miracle Grow and Bonnie plants must have been purchased on the same receipt within three days of one another.
  • Purchase must have occurred within the previous six months.

Home Depot Return Policy In Canada

The Home Depot credit card and commercial account purchases are the first and most obvious distinctions between the American and Canadian return procedures.

Regarding the 365-day policy, the Canadian policy is a little bit more detailed. Purchases made in Canada using a Home Depot commercial account or credit card are returnable for up to 365 days.

The language of American policy is different. Home Depot’s policy is very explicit that these purchases can be located in the system for up to 365 days, not that they can be returned, but that they can be located there.

The two return policies are essentially identical other from that.

Home Depot Return Policy FAQs



Does Home Depot have a return policy?

Yes, Home Depot has a lax returns policy that allows returns up to 90 days after purchase.

Do they allow returns on used items?

Yes, they will typically take used things as long as you have a receipt and follow the refund policy’s deadlines.

Does Home Depot allow you to return an item without a receipt?

You can return an item without a receipt as long as it is inside the company’s return window because they maintain track of sales.


➡ Among well-known retail chains, Home Depot is regarded as having one of the more lenient return policies available.

➡ Home Depot places a high priority on the preferences of the consumer, not their own, judging by their stance on the majority of the above-mentioned return policies.

➡ I hope you liked this article. If you like this article then please share this article with your family and friends and if you have any questions then you can tell me in the below comment box.