Hugo Boss Return Policy
Hugo Boss offers expensive clothes in Germany but if it does not fulfill your requirements, you need to know what is Hugo Boss Return Policy.
Hugo Boss only accepts returns within 30 days, unless it says otherwise. When it comes to their return window, they don’t leave any room for change.
It will also take a while to get your money back. Your money won’t be back in your account right away.
How do I send something back to Hugo Boss? And what is the Hugo Boss return policy? Some such questions must be occurring in your mind. Well, you have come to the right place to find answers to such questions.
You will find answers to all questions related to Hugo Bos’s return policy in our post. Let’s move on.
What Is Hugo Bos’s Return Policy?
Hugo Boss’s return policy says that customers must return items within 30 days of receiving them, and the items must be in their original, unused, and unwashed state.
Bring your order receipt form and the way you paid for the item when you return it to the Hugo Boss store to get a full refund.
| Return Period | 30 Days |
| Return Method | In-Store or online |
| Exchange Period | 30 Days |
| Exchange Method | In-Store or online |
| Refund Period | Within 14 Days From Purchase |
| Refund Method | Method of Payment |
| Official Website | Hugo Boss |
Hugo Boss Free Return Policy
Extended Return Policy
Their online return policy is going from 30 days to 60 days. Since Their stores are closed right now, They ask that you return any items you bought with the pre-paid shipping label that came with your order. If you need more help with your return, please email [email protected]
Store Closures
Their stores are temporarily closed for the health and safety of Their employees and customers. When Their stores reopen, they’ll amend Their return policy.
Items must be fresh, unworn, unwashed, and unaltered from the HUGO BOSS online store. They must have tags. Within 60 days of delivery, you can return something for a full refund.
Your order includes a free, pre-paid domestic return label. Please return your package using the included label. Label the packaging. Keep the return tracking number.
Send [email protected] an email if your package didn’t include a mailing label. You can drop off your return shipment at a UPS Drop Box, UPS Store, or other UPS-pickup location. UPS.com has a list.
Their prepaid UPS labels are only valid for U.S.-bound shipments. The order’s email address will receive an email once the warehouse processes your return.
Hugo Boss won’t pay for returns sent using a different carrier. Choose an insured, trackable shipper. they’re not liable for import or shipping fees for international returns. Hugo Boss Returns, 4200 East Braden Boulevard, Easton, PA 18040.
If you’re returning things that came in many packages or multiple orders in the same package, please note this on the packing slip.
If you receive the wrong item or it’s damaged, call 1-800-HUGO BOSS or email [email protected] immediately. they can’t replace or credit modified items.
Only the free, pre-paid label that came with your initial order can be used to return HUGO BOSS Online Store items purchased with PayPal.
HUGO BOSS retailers can’t refund PayPal transactions. They can only offer shop credit or a full refund.
Hugo Boss Refund Policy
Allow 14 business days for return processing. If the refund is granted, only the original payment method will be credited. HUGO BOSS US stores accept returns. Within 30 days of delivery, merchandise must be returned unused and unwashed.
Bring the order receipt and the way you paid for the item when you return it to HUGO BOSS to get a full refund. If you don’t have your order receipt, you’ll receive HUGO BOSS store credit for the item’s current online price.
If you have your order receipt but not your original payment method, you will receive HUGO BOSS store credit for the full amount of the item, less shipping expenses.
They can’t take tried-on products. Once your return is processed, an email will be sent to the order’s email address.
If you don’t receive the confirmation e-mail within 14 days of sending your return, contact Customer Service with your order number. HUGO BOSS Online Store returns must use the free prepaid shipping label included with the original order.
HUGO BOSS stores cannot refund purchases made with PayPal or Klarna to your PayPal or Klarna account; only store credit or the entire cost of the item can be issued.
In-Store Returns
Hugo Boss respects your privacy
Providing your address, phone number, or email is voluntary. Credit card transactions don’t require it. Hugo Boss may contact you about products and events if you provide this information.
Hugo Boss Return Policy For Items Purchased At This Location
Full-price-eligible 30 days after purchase, you may return merchandise with a receipt. Sale-eligible 14 days after purchase, you may return merchandise with a receipt.
If you return to a HUGO BOSS store, they’ll refund your original payment method. Returns sent to their warehouse may be refunded by check. Checks are mailed to the order’s billing address.
Canceled Ship to Store orders is returned by check to the original billing address. If the original payment method isn’t accessible, store credit will be offered.
A tax is anticipated for ship-to-store and ship-to-home items. After shipping, the estimated tax will be adjusted and returned by check to the original order’s billing address.
No returns without a receipt. Unused, undamaged merchandise with original tags is returnable. Bodywear, swimwear, altered merchandise, merchandise with a 50% or larger discount, and any merchandise or receipt marked “Final Sale” are final sale and non-returnable.
Items purchased outside the U.S., at a HUGO BOSS outlet, or at a third-party store (including department stores) cannot be returned.
Hugo Boss Return Policy For Different Hugo Boss Products
The company has a standard return policy of 30 days, during which time you can try on clothes and send them back if you don’t like them. But the company will pay for your shipping and return costs.
| Products and purchases | Product Condition | Return Policy |
| All kinds of merchandise | These products should be in original condition | 30 days return policy |
Are there any refund restrictions?
You can’t get a refund on personalized items, face masks, or sealed items that were opened after delivery.
Extra fees for express shipping, customs, and taxes that were paid to get your order to you cannot be refunded. Please use the return portal to make your return label so that you can send the item back easily.
Can I return an item for exchange without the receipt?
If I don’t have the receipt, what do I do? If you can’t find the receipt and you’re returning an item because you don’t like it, the store isn’t required by law to give you a refund. However, the store may offer you an exchange or a credit note.
Contact Details of Hugo Boss
Hugo Boss Head Office
Hugo Boss AG,
Dieselstrasse 12,
72555 Metzingen,
Germany.
Hugo Boss Customer Service
Phone: 1-800-HUGOBOSS (US)
Phone: 1-800-484-6267 (US)
Email: [email protected] (US)
Email: [email protected] (general)
Hugo Boss Return Policy FAQs
What is the period of the refund?
You will get a refund of the product within 14 days.
How to get a full refund of your order?
To get a full refund on your item, you must bring your order receipt form and the way you paid for it the first time when your order is processed.
Where is Hugo Boss headquarters?
Metzingen, Germany
Conclusion
➡ Hugo Boss has a very easy to use system for returns, and unlike some luxury brands, they are not too strict about accepting returns.
➡ They have clear rules about what they will take and how to follow them. The process for customers to return items is easy to follow.
➡ I hope you liked this article. If you like this article then please share this article with your family and friends and if you have any questions then you can tell me in the below comment box.