Lids Return Policy – All You Need To Know

Lids Return Policy

The lid is an American store that sells sports gear. It has stores in the United States, Puerto Rico, Canada, and the United Kingdom. The lids return policy is not that strict.

Most of its stores are called “Lids”. Most of the shops are located in areas with shopping malls and factory outlet stores.

We assure you that you will be able to deliver your purchase on Lids very easily. Our Lids Return Policy will give you all the information you need to return an item and get a refund.

Here you will have many questions related to Lids return policy in your mind. So don’t worry you have come to the right place. Here you will find all answers to all questions related to lids return policy.

So the first question is what is this lids return policy? You need to know that. So let’s first know what is lids return policy and then step by step we will know other information. So let’s begin.

Lids Return Policy

What Is Lids Return Policy?

If you bought something from Lids and want to return it, you must contact them online or in-store. Lids have a 90-day return policy. If you’ve had your item for more than 90 days, you can’t return it.

Return Period 90 Days
Return Method In-Store or online
Exchange Period 90 Days
Exchange Method In-Store or online
Refund Period 7-10 Business Days
Refund Method Method of Payment
Official Website Lids

More Details About Lids Return Policy

Their return process is easy and doesn’t cause any trouble. You have up to 90 days from when your item was shipped to send it back to their warehouse.

All returns must be in their original condition, meaning they are unworn and still have their tags and labels. Before your refund is given, the item(s) you are sending back will be checked.

They can receive and process your return in up to 10 business days. Once your refund has been processed, it can take between 2 to 7 business days for it to appear on your account statement. Once this is done, you’ll get an email to let you know.

 If your order was shipped within the United States, you could start a return anytime by clicking the “Track My Order” link at the top of the page.

➡ Simply enter your Order Number and click “Continue”:

Track My Order

➡ Click “View Order Details,” then type in the email address and click “Continue.”

➡ On the next screen, you’ll see a list of the items you ordered, along with their prices and sizes. Click “Return Items” at the bottom of this page.

Return Items

➡ Then, you’ll be able to choose the items you want to return and give a reason for doing so.

➡ As you click through, you can choose the best return option for your needs and find out if any costs are associated with the return.

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➡ Before you click “Process Return,” you will see a breakdown of the details of your return.

➡ As soon as you see the screen below, you’ll know that your return has been started successfully.

Thank you

E-Gift Card Option

You can also return your item in exchange for an E-Gift Card. They will not charge you $9.99 for the return label if you choose this option.

To get an E-Gift Card instead of a refund, choose the E-Gift Card option at the end of the Return’s Portal process:

Start a New Return

Please Note: If you use their return label, they’ll take $9.99 off the credit you’ll get to cover the cost of shipping the item back to them. If they make a mistake, they’ll pay for this charge. Shipping costs from the beginning are also not included in the price that is refunded.

Once they’ve scanned your return and ensured it’s on its way to them, they’ll send you an email with your E-Gift Card. Important information:

Your E-Gift Card can only be sent to the billing email address used on the order unless you return a gift.

Once you confirm your return, they won’t stop you from asking for a gift card, and you won’t be able to ask for a refund instead.

Returning A Manufacturer Direct, Memorabilia, or Collectible item:

Return notes and Instructions

They want you to be happy with everything. You can send your item back to them 30 days after it is shipped. Please do what is written below.

Please Note

  • All trading cards, whether sealed, loose or in a box, can’t be returned. Neither can game-used, vintage, customized, or personalized items.
  • All returns must be in their original condition, meaning they are unworn and still have their tags and labels. Before your refund is given, the item(s) you are sending back will be checked.
  • If you want to return something after 30 days, they won’t be able to take it back. Instead, they’ll give the item to a charity of their choice. Your account will not get any money back.

If your order was shipped within the United States, you could start a return anytime by clicking the “Track Order” link at the top of the page.

Returning Damaged or Defective Merchandise

They’re sorry if you got a broken or broken-down item, and they’ll be happy to fix this as soon as possible.

Please Note: All broken or broken-down items must be reported within 90 days of the date your order was shipped. Articles from the manufacturer directly, collectibles and memorabilia must be written within 30 days. If you tell Them about your damaged item(s) after this period, they won’t be able to help you.

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Please follow the steps below to get a refund or replacement if you want to report a damaged or broken item:

  • Get in touch with them and tell them what’s going on. Make sure you know your order number, and a Fan Advocate will be glad to help you.
  • The Fan Advocate will replace your item right away if they can. If you’d instead get a refund, you’ll need to send the item back to them first. Once they get the thing, they’ll process your refund

How do I return an incorrect item?

They’re sorry if you got the wrong thing, and they’ll be happy to fix this as soon as possible.

All wrong items must be reported within 90 days of the date your order was shipped. Items from Manufacturer Direct, Memorabilia, and Collectibles must be reported within 30 days. If they find out about the wrong item(s) after this time, they won’t be able to take care of your request.

If you received the wrong item, please follow the steps below to get a refund or a new one:

  • Send them a message and tell them what’s going on. Make sure you know your order number, and a Fan Advocate will be glad to help you.
  • The Fan Advocate will replace your item right away if they can. If you’d instead get a refund, you’ll need to send the item back to them first. Once they get the thing, they’ll process your refund.

How do I return a gift?

If you were given an item as a gift and would like to return it to them, they will be happy to provide you with a gift certificate for the amount of the returned item. You have up to 90 days from when your item was shipped to send it back to their warehouse.

All returns must be in their original condition, meaning they are unworn and still have their tags and labels. Before your refund is given, the item(s) you are sending back will be checked.

Your return could get to their warehouse in 7–10 business days. After they receive your return, it can take up to 10 business days for them to process it.

What will make your custom item eligible for a return?

These are exceptions to the rule that says custom items can’t be returned. Any other reason won’t be taken into account.

  • Wrong color
  • Wrong quantity
  • Misspellings on the company’s part
  • Wrong design
  • Damage from manufacturer
  • Damage from shipping
  • Wrong size
  • Wrong style

So, if you order a custom item for someone and then change your mind and don’t want to give it to them, you can’t get a refund or exchange. But if you send the custom item back anyway, Lids will donate it to a charity of their choice.

Can you return items after ninety days?

After 90 days, you can still return items to Lids, but you won’t get your money back. After ninety days, Lids will send things that are still in their original condition to a charity they choose.

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If you are sure you won’t use the item and don’t care about getting your money back, you can still use this option so the thing doesn’t go to waste. This return may not help you, but someone else will.

Accidently shipping an item to Lids

Sometimes, you might send something to Lids that you didn’t mean. Lids don’t promise that you can get your item back, though. But getting your item back isn’t always impossible either.

How long does it take to get your money back from Lids?

If you send something back to Lids, it could take up to ten days for them to look at it and figure out what to do with it. After the item is approved for a refund, it could take up to seven more days for the money to show up in your account.

If you choose an E-gift card, you can get your money back more quickly. This is a good choice only if you’re going to buy from Lids again.

Lids Return Policy FAQs

Do Lids do returns without a receipt?

Yes, you can return an item to Lids without a receipt or packing slip, but you won’t be able to get a refund because the company will either exchange your item for a different one or give you a gift card for merchandise credit.

Will you be charged to ship back a return?

When you send something back to Lids, the shipping costs depend on the situation or reason for the return. Lids will pay for the shipping if an item is returned because it was broken or the wrong one was sent. If you decide to return an item because you don’t like it, the shipping cost will be taken out of your return.

How long does it take to get a refund from Lids?

It can take approximately 7-10 business days to receive your refund.

Conclusion

👉 Lids’ return policy is the same as many other big clothing brands. The rules for returns aren’t too strict. But the return policy is also not very flexible.

👉 After ninety days, you can’t get a refund or exchange, but it’s nice that Lids will donate any clothes you return to them instead of just throwing them away.

👉 If you follow Lids’ return policy, sending something back is easy. Items that don’t follow the rules can’t be sent back. We hope you liked this article.

👉 If you like this article then please share this article with your family and friends and if you have any queries you can tell us in the comment box below.