Lucy in the Sky Return Policy

Lucy in the Sky Return Policy

Lucy in the Sky Return Policy; Have you purchased anything from a Lucy in the Sky store? If there is a problem or a defect in the item you bought?

If this is the case, you are not sure how to return the item and what is the Lucy in the Sky Return Policy, then you are in the right place, here is all the information you need to make a useful choice.

You will find answers to all the questions related to Lucy in the Sky return policy in our post.

Lucy in the Sky Return Policy

What is the Lucy in the Sky Return Policy?

From the day you get your order, you have 14 days to seek a refund from Lucy in the Sky. You’ll receive an email with a store credit code after the firm has received your request.

If you are mailing within the United States, returns are free.  For returns outside of the United States, the customer is responsible for the cost of shipping.

We’ll go through how to return Lucy in the Sky merchandise in this article along with some other frequently asked questions about the return procedure.

The same regulations apply if you made an in-store purchase, with the exception that you must return the item to the store unopened and in pristine condition, present your receipt, and you are not required to complete a return request form as you would if you made an online purchase.


Return Period 14 Days
Return Method Online or in-store
Exchange Period 14 Days
Exchange Method Online or in-store
Refund Period 7-10 business days
Refund Method Original Method of Payment
Official Website Lucy in the Sky
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How Do I Return My Order?

Any style may be returned for store credit within 14 days of the style’s delivery date. You will receive the store credit code in your email after your return has been processed as soon as possible, usually within 20 business days of their receiving it.

If you require a new purchase right away, they can provide a store credit once the box has been delivered to USPS.

Alternatively, you can place a new order and they’ll process a refund using the original payment method for the returned transaction.

You are entitled to a refund, store credit, or payment for any repair fees in the sad event that any styles are harmed or delivered late.

In these particular situations, e-mail [email protected] and send a picture of the defect or quality issue before returning your clothes.

Please give any initial payment refunds up to 10 business days to appear in your bank account balance.

The recipient is responsible for paying the return postage for clients from other countries. Simply include your order information in the package you send back and mail it to the return address listed below:

Lucy in the Sky, Inc.
1200 Wall Street, Floor 2
Los Angeles, California
United States


When Should I Expect To Receive My Store Credit?

Due to Covid delays, store credit refunds are completed within 3 to 4 weeks of receiving your return and are good for 12 months after the issuance date.

This will be automatically applied to the account associated with the order’s email address.

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If any of your shop credits have already expired, They’ll be happy to issue you a new one for the same amount.

Can I Exchange My Item For Sometime Else?

They do not accept direct exchanges, however, you may repurchase a style in your desired color or size by using the shop credit you will be given.

Once the shipment has been sent to USPS and a new purchase is required immediately, They can issue the store credit in advance.

Alternatively, you can place a new order and They can conduct an original payment method refund for the new transaction.

Lucy in the Sky Refund Policy

Regular returns will receive store credit as payment. However, if the problem is a faulty or delayed product, you have the option of a complete refund, shop credit, or payment for any repair expenses.

Send an email to [email protected] with a picture of the problem if your order is damaged or late, and someone will respond within ten days.

Does Lucy in the Sky Take Returns Without a Receipt?

Since Lucy in the Sky is an online merchant, a receipt is not required in order to process a return. To create your return shipping label, all you have to do is log in to the website using the email you used to create your account.

You can still create your return label using the email you gave at checkout if you made a purchase on the website without creating an account.

Does Lucy in the Sky Have Free Returns?

Anyone shipping within the United States is eligible for free returns from Lucy in the Sky. The cost of shipping for returns to other countries is the customer’s responsibility.

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Lucy in the Sky FAQs

Does Lucy in the Sky Take Returns After 30 Days?

Only returns up to 14 days after you receive an item will be accepted by Lucy in the Sky.

How Long does Lucy in the Sky Refunds Take?

Within 20 days of the business receiving the damaged goods, returns will be processed through the website. It could take more or shorter than the typical 20 days, depending on the length of the return queue.

Can I Return Lucy in the Sky Product After Use?

You must send back the clothing item you bought from Lucy in the Sky in its original state. If you return it to them in any other way, it will probably just be sent back to you, and you won’t get the refund you asked for.


➡ Fashion retailer Lucy in the Sky only sells online and accepts returns up to 14 days after you receive the item.

➡ All returns to Lucy in the Sky must be made in the same condition as they left. If you send back a used product it will not be considered valid and your item will be sent back.

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