Lululemon Return Policy – Complete Guide

Lululemon Return Policy

Lululemon Return Policy; Have you purchased anything from a Lululemon store? If there is a problem or a defect in the item you bought?

If this is the case, you are not sure how to return the item and what is the Lululemon Return Policy, then you are in the right place, here is all the information you need to make a useful choice.

You will find answers to all the questions related to Lululemon’s return policy in our post.

Lululemon Return Policy

What is Lululemon’s return policy?

Lululemon has a simple return policy. The company has a 30-day return policy, but the clothes must be unused and unwashed to qualify. Its merchandise must have all original tags attached and a receipt or other evidence of purchase must be shown.

The following are the only products that cannot be returned:

  • face masks
  • gift cards, and
  • clearance or “We Made Too Much” items.


Return Period 30 Days
Return Method In-Store or online
Exchange Period 30 Days
Exchange Method In-Store or online
Refund Period Within 3-5 Business Days
Refund Method Method of Payment

How Many Return Days Does Lululemon Offer?

30 days. There is a 30-day return policy at Lululemon. In the case of an online purchase, you have 30 days from the date of delivery.

What If I Lost My Receipt?

In most circumstances, a return can be made even if the original receipt is lost. Specifically, they will be able to look up your purchase history if you give them your phone number at the register in the store.

A Lululemon live chat agent was asked what would happen if a customer didn’t provide their phone number. Do you still need a receipt to make a return?

It will “be up to the store’s discretion if they would be willing to return for store credit,” I was told. When you make a purchase in a store, they always want your phone number. You might access your profile with this.

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So, make it a practice to say “fine” when asked for your phone number; doing so will streamline the returns procedure.

Within your online Lululemon account, you may view your order history and online invoice for any purchases you’ve made.

Are Any Clothing Items Excluded from the Policy?

Their standard 30-day return policy does not apply to any items that are part of their last sale. According to the online chat agent I dealt with, all “marked down items” are final sales and cannot be refunded.

So…apparently, you CAN NOT return anything purchased from Lululemon that is not offered at full price.

Can Clothing Be Worn?

To be accepted, items must be in their original condition, meaning unworn, unused, and with all original tags still attached.

I’ve heard that if you take off the tags and start wearing the item before realizing there’s a problem with the construction, your experience may differ slightly from mine.

In this instance, you probably will get your money back or, at the very least, an “even exchange.”

How Do I Return or Exchange a Gift?

The Lululemon Athletica merchandise can be returned to any shop with the original gift receipt, or you can contact a live chat representative for assistance.

Can I Do an Exchange Online?

No. Changing your mind? You must visit a physical shop location.

What is Lululemon’s Refund Policy?

With refunds, customers typically receive their money back in the same form as their original payment. However, there is an exception given that Lululemon’s online store does support PayPal.

The business will issue a credit to your AMEX, MasterCard, Visa, or gift card for the amount of your return if you made your purchase online and returned it there. Pay Pal money transfers are not available to shops.

Since PayPal refunds might take some time to process, most customers who return things online would want to be refunded back to their original payment method.

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How Is a PayPal Return Processed?

Please note that if you paid for your Lululemon order with PayPal, we are unable to accept returns through that service at this time.

However, if you return an item using PayPal, you will receive store credit that can be used to make future purchases.

How To Return a Lululemon item?

You have a couple of ways to return a Lululemon item.


You can print a shipping label from the Lululemon returns website after completing a return. A shipping label’s barcode can usually be downloaded to a mobile device, then scanned at a FedEx or USPS site to generate a shipping label.

This can be done without leaving your house if you have access to a printer. Going somewhere else might be easier if you don’t have access to a printer at home.

Within 3–5 business days, you will receive a refund confirmation email.


There is the option to return items in-store if you reside near a Lululemon shop and made your purchase there.

Unlike most online returns, you won’t have to print out a label or go through any hoops to get your money back. To make an instant exchange, just bring the garments and the receipt.

Are there Lululemon items I can’t return in the store?

Outlet shop and Like New items are currently the only exceptions to our in-store return policy.

How strict is the Lululemon return policy?

Even though the Lululemon return policy page mentions a few caveats, it insists that you have the original receipt to show that you actually bought the item brand new.

You can return items to Lululemon beyond the standard 30 days if you are a regular client, have proof of purchase, and the items are still in good condition.

Lululemon is confident in this practice since they value consumer loyalty and the durability of their products. Fewer leggings will be sold if a customer’s return is denied.

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Can I return a Lululemon product after use?

After use, washing, or wearing, Lululemon asks that you please not return any apparel or accessories. They take pride in the durability of their products and refuse to restock anything that may have been mishandled or touched in private regions.

What Is a “Fast Track” Return?

Within two hours after dropping off your return at a FedEx or USPS store, you will be given a refund if you choose the Fast Track option.

You can return up to three items for a Lululemon e-gift card, which will be delivered to your inbox.

Fast Track only offers electronic gift cards that can be used in-store or online and never expire as a return alternative.

To check if you qualify for this “fast money” return, look for the Fast Track Return option the next time you sign into your Lululemon account.

Lululemon Return Policy FAQs

Does Lululemon give full refunds?

If you return your item(s) within the allotted time frame, then you will receive a full refund from Lululemon.

How long do Lululemon refunds take?

You should allow three to five business days for an online refund to be processed. The speed at which a refund is processed in a retailer is similar to that of the customer’s bank.

Does Lululmemon accept returns after 30 days?

Even though there’s a 30-day limit in the Lululemon guideline, local retailers might choose to make an exception for their merchandise. Visit a store or contact a representative at Lululemon to find out your options after the initial 30 days.


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