Marshalls Return Policy

Marshalls Return Policy

Marshalls Return Policy; Have you bought anything at a Marshall’s store? What if the item you purchased has a problem or defect?

If this is the case, you’re not sure how to return an item and what Marshall’s return policy is, then you’re in the right place, here’s all the information you need to make the right choice.

You will find answers to all questions related to Marshall’s return policy in our post. So let’s move on now.

Marshalls Return Policy

What is Marshall’s Return Policy?

For an exchange or refund in the original form of tender, you can return your item to any Marshall’s location within 30 days of the purchase date with a receipt.

Refunds will be given as in-store credit if they are requested after 30 days or if you don’t have your receipt. Every item must be completely fresh and unused.


Return Period 40 Days
Return Method In-Store or by mail
Exchange Period 30 Days
Exchange Method In-Store or via mail
Refund Period Within 40 Days From Purchase
Refund Method Method of Payment

Marshalls returns are accepted after 30 days

Within 30 days of your purchase, if you return something to Marshalls, you will get a refund in the same way you paid for it. Returns made after 30 days are also permitted, but you’ll only receive a store credit in exchange for your money.

Don’t worry if you lost your receipt

You can still return an item to Marshalls even if you misplaced your receipt; you’ll merely get store credit calculated using the item’s most recent sales price.

Since returns are always simpler and quicker with your receipt, you should always strive to retain your receipts.

Since it’s simple to locate anything else you’ll adore at Marshall’s, it’s comforting to know that if you don’t have it, you can at least get store credit.

Can I return an item without tags?

You can still return your Marshalls purchase if it is still in brand-new condition even if you have removed the tag. The sole exclusion is that tags must still be on swimwear and personal clothing in order for a return to be accepted.

If you no longer have the receipt, your refund will be calculated using the item’s most recent sales price.

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If you still have the original receipt, you’ll get the full amount paid for the item as your refund.

Can I return the perfume to Marshalls?

Purchased a perfume just to discover that it wasn’t to your taste? You have 30 days to return your perfume to any Marshall’s location with the original receipt for a replacement or refund. However, make sure the perfume bottle is undamaged and in good condition.

Marshalls will accept returns for Clearance items

The majority of clearance items are returnable. You will get a complete refund in your original form of payment if you have the receipt and return the item within the 30-day return window.

In-store credit will be issued for clearance returns that are made after 30 days or without a receipt. At Marshall’s, there are several exclusions to clearance returns.

Closeout or seasonal merchandise that may be labeled as the final sale could not be eligible for a return.

How To Return Makeup To Marshall’s?

Within 30 days of purchase, you can return makeup to Marshall’s by bringing your unopened items and receipt to any Marshall’s shop.

Returns that are made after the 30-day grace period or without a receipt will not be eligible for a full cash refund. You can only get store credit, sorry. Online purchases can be mailed in, but in-store purchases must be returned in person.

Returns made in person are totally free, however, if you send something back by mail, restocking and shipping cost will be taken from your refund. In the part after this one, we’ll cover shipping in your stuff in more detail.

The same payment method that was used to make the purchase will receive refunds.

What is the exchange policy?

According to the Marshalls Returns Policy, you can return your purchase to any Marshall’s location. Just make sure you’re returning your purchase for something of equivalent worth.

What is Marshall’s Refund Policy?

After 40 days, you will not be eligible for a refund if you return any items, whether in person or by mail. Instead, you will be given merchandise credit.

If you purchased the item in person and are unable to locate your receipt, you will not be entitled to a refund and will only be given a product credit. This also applies to purchases made with gift cards.

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How Long Do Marshalls Refunds Take?

Depending on the billing cycle, you should receive your refund if you ship your return within 40 days after the day you sent it.

Within 40 days after purchase, if you return an item in-store, your money will be returned to your original payment method within a few days.

In summary, Marshalls has a good return policy in that you may really get your money back if you return the package within 40 days, and even if you are unable to do so within that time frame, you can still receive merchandise credit.

The only problem is that if you return by mail, the mailing label they give you automatically costs you $10.99; this could take a significant amount out of your potential refund.

Can you return something to a different store?

No, you cannot return an item to a different store than where you originally purchased it.

Online purchases can be returned in-store for FREE

Within 40 days of purchase, you have the option to mail back any things you bought from or return them to any Marshall’s store location.

It’s good to know that you may return your order for free in-store, but if there isn’t a Marshall’s shop nearby, you might need to send the item back.

All online purchases come with a return shipping label, but using it will result in an additional $9.99 shipping and handling fee. Returning items in-store is free.

Your refund will be given in the original mode of payment if your online return is completed in-store or with a packing confirmation used as a receipt.

Your refund will only be given as merchandise credit for online returns that are handled without a receipt or more than 40 days after the original purchase date.

The majority of items are covered by the aforementioned online return policy, however, there are a few exclusions.

  • Online returns of in-store purchases are not permitted.
  • Products must be in brand-new, marketable condition.
  • Online purchases of goods worth more than $1,000 are not eligible for in-store returns.
  • Bags costing more than $499.99 cannot be returned in-store.
  • Long formal gowns are not returnable in-store.
  • Beauty products that have been opened cannot be returned.
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Call Your local Marshalls Store

Simply give your neighborhood store a call if you ever have questions about returning a specific purchase. Most of the time, they will be delighted to assist.

Asking never hurts, and occasionally a manager or store staff might even make an exception for your particular return.

Marshalls Near Me

You can get a receipt emailed to you

If you have your receipt, returns at Marshall will go much more smoothly. If you’re anything like me, you might not be good about saving your receipts, which means you’ll never have them when you need them for a return.

You should always select the email receipt option at checkout because Marshalls cannot search up your receipt for a return. You will receive a copy of the receipt in your email as a result.

These receipts can simply be saved in your inbox so that they are always accessible in the event that you need them for a return.

Marshalls Return Policy FAQs

Can you return a Marshall’s gift card?

No, Marshalls doesn’t accept returns on gift cards.

Can Marshalls store credit be used at TJ Maxx and Homegoods?

If a Marshall’s return results in store credit, you can use it at Marshalls, Homegoods, TJ Maxx, or Sierra Trading Post.

What is their return policy timeline?

According to Marshall’s return policy, returns must be made within 40 days of the original purchase.

Conclusion Of Marshalls Return Policy

➡ For the most part, Marshall’s return policy is great as long as you haven’t opened or used the item. All of this return policy information will help make your return to Marshalls easy and stress-free.

➡ You can also shop with more confidence knowing what products you can and cannot return at Marshall’s.

➡ I hope you liked this article. If you like this article then please share this article with your family and friends and if you have any questions then you can tell me in the below comment box.