Michael Kors Return Policy (2022)

Michael Kors Return Policy

Michael Kors Return Policy – Did you buy clothes from Michael Kors that you didn’t like? Is it something that doesn’t work, or have you changed your mind? Even if the reason is weird, you have a right to what’s yours.

Looking to return your Michael Kors purchase? How? There is a Michael Kors return policy already in place. All you have to do is learn a little bit about it and figure out if you can get a refund and how to do it quickly.

Whether you bought something in a store or online, we can help you through the process and get you an exchange or a refund, depending on your wants.

Here you will have many questions related to the Michael Kors return policy in your mind. So don’t worry you have come to the right place.

You will find answers to all questions related to the Michael Kors return policy in our post.

Today, we’ll talk about the Michael Kors return policy in terms that are easy to understand. Let’s get started.

Michael Kors Return Policy

What is the Michael Kors Return Policy?

The Michael Kors return policy gives you 30 days from the date you bought something to send it back. You also can’t have worn, washed, or changed your returned item.

Your return will be accepted if it is in the same shape as you got it. You also need to keep the receipt for what you bought with you.

Michael Kors Return Policy

Return Period
30 Days
Return Method
In-store & Online
Exchange Deadline 30 days after purchase or product shipment
Exchange Method In-store only
Refund Timeline Refund will appear next to the bank statement
Refund Method Original payment method
Contact Number
1-866-709-KORS (5677)

Michael Kors Return & Exchange Policy

Online Purchases

If you’re not happy with your order, you can send back new, unused items with all the original tags, packaging, and other parts. These items must be returned with an original Michael Kors receipt, invoice, or gift receipt.

The item can’t have been worn, washed, or changed. they don’t take back swimwear, underwear, items made to order, face masks, engraved, personalized items, or Clearance items.

Your account will be credited with the same type of payment you used to buy the item(s) you are returning (s). The credit will show up on your next bill. You should get an email telling you that the return has been processed.

You can return or exchange items you bought online by mail or store. Online orders must be returned by mail or in person within 30 days of the date the order was shipped.

For orders made before 9/8/22, please use the original return label that was already paid for and follow the directions on the packing slip that came with your product. Please get in touch with Customer Service if you have any problems.

Start a Return

Option 1: By Mail

You can’t do exchanges through the mail. Please follow these steps to send your item(s) back by mail:

  • Select the “Start Return” link below

https://returns.narvar.com/michaelkors/returns

Start a Return

  • Select the items you want to return
  • Affix the pre-addressed and pre-paid return label to your return package.
  • Follow the on-screen instructions to prepare your return for shipment back to our warehouse

Option 2: In Store

Coming Up Follow the instructions on the screen after clicking the “Start a Return” link to start your in-store return and print your returns slip.

You can return or exchange things you bought on MichaelKors.com at any Michael Kors store in the US. Items purchased at MichaelKors.ca can be returned or exchanged at any Michael Kors store in Canada.

At the time of the return, you will need to show your printed returns slip and how you paid the first time. All online orders that need to be changed must be done within 30 days of the order’s date.

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In-store exchanges depend on what’s in stock at the store you go to.

Returning a Gift Purchased Online

If you have the gift receipt or original packing slip, you can return or exchange gifts you bought online by mail or in a store.

To return a gift you purchased online by mail, send an email to [email protected] (in the US) or [email protected] (in Canada) and ask for a pre-paid shipping label (for Canada).

For items returned with a gift receipt only, you will get a merchandise credit in the form of a Michael Kors E-Gift Card (if you return by mail) or a Michael Kors Gift Card (if you return in-store).

Michael Kors Return Policy In-Store Purchases

If you’re unhappy with your purchase, you can return or exchange it at Michael Kors within 30 days of the original purchase.

Merchandise eligible for return or exchange must be:

  • New, unused, unwashed, and in good condition;
  • Inclusive of all original hangtags, packaging, and components at the time of return or exchange; and
  • Accompanied by an original receipt or gift receipt.

Return and Exchange Restrictions:

  1. Items bought in a Michael Kors store in the US can’t be returned to a Michael Kors store in Canada.
  2. Items bought in a Michael Kors Canada store can’t be returned to a Michael Kors US store.
  3. Items bought in a Lifestyle Store can’t be returned to an Outlet Store or Collection Store.
  4. Things bought at an Outlet Store can’t be returned to a Lifestyle or Collection Store.
  5. Items bought in a Collection Store can’t be returned to an Outlet Store or Lifestyle Store.
  6. Price adjustments (which aren’t allowed in Outlet Stores) and refunds will be given the same way they were paid for, except cash and check refunds, which will be sent by mail.
  7. Only items bought in-store with AliPay or on MichaelKors.com or MichaelKors.ca with PayPal can be returned in-store for a Merchandise Credit.
  8. For items bought in a store and paid for with Afterpay (only in the US), Afterpay will be notified of your return and will process the refunds if the items are eligible.
  9. If a return is made without a receipt, the refund will be put on a Michael Kors gift card, and the customer will still have to pay Afterpay every two weeks.
  10. Items that come with a Gift Receipt can only be returned or exchanged in-store for Merchandise Credit. Michael Kors doesn’t take returns or exchanges on items bought from other stores.
  11. Items that don’t have an original receipt or gift receipt can be returned for a merchandise credit or exchanged for the value of the item’s then-current selling price in the store.
  12. You can only return or exchange items without a receipt if they are still in stock at the store you visit.

Monogramming and Engraving

Returns and Exchange: Items that are monogrammed, engraved, or otherwise made just for you can’t be returned or exchanged. Note that you shouldn’t use cleaning products on top of the monogram.

Monogram and Engraving Shipping and Delivery: Once the personalized item(s) are ready, your whole order will be sent out. Please allow an extra 1–2 business days to deliver all orders that have been monogrammed or customized.

Items monogrammed or customized ship separately from other things in order and can only be sent via standard ground shipping.

Monogramming or engraving after receiving the item/submitting the order: Unfortunately, you can’t ask for your item to be monogrammed or engraved after you’ve placed your order or after you’ve already received it. We ask that all requests for monogramming or engraving be made when you place your order.

Monogram and Engraving Customer Service: Please email us at [email protected] or [email protected] if you need help.

Final Sale Items

All personalized items, swimwear, underwear, face masks, things that have been engraved or monogrammed, and clearance items are FINAL SALE and cannot be returned or exchanged.

3rd Party Apps

If you bought something from a 3rd Party app, you can send the item back to the return location and get your money back in the same way you paid for it. You will get store credit instead of a refund or exchange when you return something in-store.

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Michael Kors can change its return and exchange policy at any time if it wants to.

How do I return or exchange an item purchased using Afterpay?

For US purchases made with Afterpay, their standard return policy applies. You can return purchases made with Afterpay in-store or by mail as long as you follow their Returns and Exchanges policy.

For purchases made in Canada, you can only return your Afterpay online purchase by mail. You can’t return online purchases made with Afterpay in-store; you must send them back by mail.

Can I return jewelry items that have been engraved?

They never take back or exchange items that have been engraved or changed in any way. All personalized items, swimwear, underwear, jewelry that has been engraved, and things that are on sale are considered final.

What will it cost me to make a return?

Your order will come with a shipping label already paid for. You can use this label to send the item back for free. Send your return package to any US Postal Service office, drop box, or mailbox, or go to USPS.com to schedule a free pick-up.

Your account will be credited for the returned item(s) using the same payment method used to pay for them. The credit will show up on your next bill. You will get an email informing you that the return has been processed.

If you want to pay for an order with both a Gift Card and a credit card, the total value of the Gift Card will be taken off first, and then the rest will be paid for with your credit card.

If you want to return an item that was paid for in whole or part with a Gift Card, you can only do so online. The amount you spent with the Gift Card will be put on a new E-Gift Card and sent to you.

How long does it take to process my return?

After they get your return, it takes them two to three business days to process it. Your account will be credited for the returned item(s) using the same payment method used to pay for them.

The credit will show up on your next bill. You will get an email informing you that the return has been processed.

What do I do if my item arrives damaged?

At MichaelKors.com, our goal is to make sure our customers are happy. Please send an email to [email protected] (in the U.S.) or [email protected] (in Canada) to get in touch with the Customer Service team (for Canada).

Does Michael Kors Accept Returns After 30 days?

After 30 days, you can’t send an item back to Michael Kors. Even though the process may take longer than 30 days, you should be fine if you mail the items you want to return within 30 days of the date they were shipped.

Does Michael Kors Take Returns Without a Receipt?

No, you can’t return or exchange something at Michael Kors without a receipt, invoice, or gift.

Are Michael Kors’s returns free?

Items that have been personalized or customized with monogramming or engraving will not be available for store pickup.

All orders that meet their requirements for returns can be returned for free to any full-price Michael Kors store in the United States, as long as they follow the Returns & Exchange Policy.

Michael Kors Return Policy Exceptions

Michael Kors has made a list of situations that are not covered by their policy. You can save time by using these exceptions.

With these exceptions, it’s easy to see if you can get a tax return. Some things aren’t covered by the standard Michael Kors return policy or can’t be returned at all.

  • PayPal purchases can only be refunded, not changed for something else.
  • Only merchandise credit can be given back for items bought with PayPal.
  • Customers who use “Afterpay” to buy things can’t return them to the store.
  • Items bought in the US or Canada stores can only be taken back to the US or Canada store where they were purchased.
  • You can only return items bought from a Lifestyle store to a Lifestyle store.
    Only items from the Outlet store can be returned to the Outlet store where they were bought.
  • Only a Collection store can take back items bought from the Collection store.
    Merchandise returned with a gift receipt can only be refunded through store credit.
  • Items that have been monogrammed, engraved, or customized cannot be returned.
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Find out everything you need to know about the Michael Kors return policy so that if you need to send something back, you can get a refund. Find out more here.

Michael Kors Refund Policy

The standard Michael Kors return policy says you’ll get your money back as you pay for the item. You also know the exceptions, so you know when you might be unable to get your money back.

Once your return is accepted, your refund will be started, but your bank account may take a while to show the change.

How Strict is the Michael Kors Return Policy?

People say that the Michael Kors return policy is a great one. They give their customers a lot of freedom and time to decide whether they like the items. They also have a straightforward return system that includes shipping labels that are already paid for.

Michael Kors will look at every item that is sent back, though. This is to ensure that the items have not been used and are still in good shape.

Contact Michael Kors Customer Service

  • Michael Kors Phone Numbers

Toll-Free Number= (866) 709-5677

Customer Service = (855) 889-5677

Legal = (201) 812-2599

  • Michael Kors Website

www.michaelkors.com

  • Michael Kors Help Center

Visit contact page

  • Corporate Office Address

Michael Kors
11 West 42nd St.
New York, New York 10036
USA
  • Other Info (opening hours)

Customer Service Hours (EST):
Monday – Friday: 9:00AM-9:00PM
Saturday – Sunday: 10:00AM-6:00PM

Michael Kors Return Policy FAQs

Does Michael Kors give full refunds?

Yes, Michael Kors gives full refunds for eligible items and pays for return shipping costs.

Can I Return Michael Kors Products After Use?

No, the item will not be accepted if worn, changed, broken, or washed. Also, the thing won’t be taken back if it has been used in any way.

How Long do Michael Kors Refunds Take?

Whether you mail the return or take it to a store, it can take anywhere from 15 minutes to several weeks. Most of the time, going to a store is the fastest way to make a return, but shipping is often easier for people.

Can I return a personalized item?

No, you will not be allowed to return the personalized items.

Can I return a gift?

Yes, you can return the gift but you will only get a refund in form of a merchandise credit.

Conclusion

➡ This is what you need to know about the Michael Kors return policy. You must remember to check to see if you can get your money back first.

➡ This saves you time and lets you start the return process right away. It also makes it easier for you to return. We suggest you check the list of products that can’t be returned. If your product is on that list, you won’t be able to send it back.

➡ We hope you liked this article. If you like this article then please share this article with your family and friends. You can do so in the comments section if you want to tell us more about your situation.