MyProtein Return Policy – Complete Guide

MyProtein Return Policy

MyProtein is fast-growing, well-loved, and widely popular wellness, fitness, and supplement business that has expanded beyond the realm of workouts and health supplements. The MyProtein return policy is easy to understand and important for their customers to know in order to make returns better in the future!

Their limited-edition protein powders, workout apparel, and other supplements are favorites among their many loyal customers. We assure you that you will be able to deliver your purchase at Myprotein very easily.

Our MyProtein Return Policy will give you all the information you need to return an item and receive a refund.

Here you will have many questions related to the MyProtein return policy. So don’t worry you have come to the right place. Here you will find all answers to all questions related to the MyProtein return policy.

MyProtein Return Policy

What is the Myprotein Return Policy?

According to Myprotein’s return policy, customers have 14 calendar days from delivery to request a refund.

Myprotein makes it explicit that a return authorization number is required before any things can be sent back. All returned items must be original (unused and unopened) and packed.

Packages and products returned to Myprotein must have all original labels, safety seals, and other indications of usage attached.

Myprotein inspects all returned items to determine whether or not the consumer is eligible for a refund and whether or not the returned items are in saleable condition.

A full refund, including the original shipping fee, will be issued if the above conditions are met.

MyProtein Return Policy for Clothing

Please take caution when trying on a new item and check for undamaged security seals and tags. Returns must be made within 30 days after order receipt. To start the return procedure:

  • Go to ‘Order History and pick the appropriate order.
  • If the order fulfills the following conditions, click ‘Return’ and continue the steps.
  • Contact them for help.
  • Underwear, swimsuits, and facemasks are non-returnable for hygiene reasons.

After processing it online, you have 14 days to return your item(s). Please protect your items and include all needed information. As proof of mailing, get a receipt.

After processing your return, they’ll email you. Returns are credited to the original payment method. Refunds may take 3 to 5 business days (Monday through Friday, except holidays) to post.

MyProtein Returns Policy for All Other Products

You must examine your item upon receipt and before usage. Before returning things, please get a returns authorization number.

That’s your right. they’ve all ordered something we didn’t need. their 14-day return period begins the day you receive the item.

Follow the instructions below (see ‘Returns and Refunds’). All things must be unused and in their original packaging.

Please take reasonable care when trying/inspecting an item you’ve received, such as ensuring all security seals and tags are intact.

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Wrong Item Received

Sorry if you got the wrong item. This is rare, and they want to fix it immediately. Please return the item in its original condition within 14 days to get a refund or replacement.

MyProtein Return Policy For Damaged Or Faulty Items

Please accept our apologies if you got a broken or broken-down item. they know how frustrating this is and want to help you fix it as soon as possible.

If you think the article is damaged, please let them know. You will need to tell them precisely what is wrong as soon as you notice it. they will then tell you what to do next. their return policy for broken items upholds your legal rights.

Item Not Received

They’re sorry if you haven’t gotten your item yet. This doesn’t happen often, and they want to fix it as soon as possible.

To get a refund or a replacement, you must inform them that you haven’t received your item within 21 days of the day you got an email from them saying it had been sent.

What They’ll Do Next?

Their Returns Department checks every item that is sent back to them. they will give you the item’s price back if you are due a refund.

When an order is canceled, returns are usually handled within seven business days, at the latest, within 30 days. they will return the money to the credit card, debit card, or PayPal account used to buy the item.

Return of Replacement Goods

If an item you ordered was broken and they sent you a replacement, you have the right to cancel your order for the replacement product within seven working days, starting the day after you got the replacement item, and get a refund.

Cost Of Returning Items

Please note that they can only refund your return shipping costs if they send you the wrong item, if the item is damaged or broken, or if you are sending back a substitute or replacement item you no longer want.

They won’t pay back the shipping costs if the thing works fine. The cost of sending the item back to you will depend on the item and will be given to you after testing.

Multibanco Returns And Refunds

For orders placed through Multibanco, They can’t automatically refund the money back to you. If you want a refund, you’ll need to contact their Customer Service team, who will talk to you about the refund and set it up.


They’re sorry if you’re not happy with how they handled any item’s return, replacement, or repair. they want to figure out what’s going on.

Please call +44 (0) 161 8131487 or write to the Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA.

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Can I Return a Product If I No Longer Want It?

They want all of our customers to be happy with the products they buy, so if you don’t like what you got, you can send it back to them. they have a self-service option so that you can quickly and efficiently handle your return.

Follow the steps in the returns policy, which you can find by clicking here, to start your return.

What Happens Once My Item Is Returned?

Once they get the goods back, they’ll refund the money for them and let you know via email. This can take anywhere from three to five business days after they get the return.

When will I Receive My Refund?

Within five business days, your refund should be in your account, and they’ll send you an email to let you know it’s on the way!

If it’s been ten working days since you got their email and you still haven’t received your refund, you’ll need to contact their Customer Service team through your account.

are myprotein Returns Free?

It’s free to send back. We want the process of returning clothing to us to be as easy as possible. You have up to 14 days to send it back, and they’ll pay for it.

myprotein Return Label

Follow the 3 easy steps below to print your free return label.

  • Get In Touch. they can be reached at +44 161 8131487…
  • Complete The Form. Click on the link below to go to the Royal Mail Returns Portal. Enter your information, including your order number and RA number, and then print your returns label.
  • They’ll Finish Up.

Can I Cancel My Order From Atmyprotein?

If you want to try to cancel so you can place a new order; you’ll have to sign in to your account. When you click on the order you wish to cancel; you’ll see that you can cancel just one item or the whole order. Within an hour, they’ll send you an email to let you know if the cancellation went through.

myprotein Returns Address

Myprotein Customer Service Department

Meridian House,
Gadbrook Park,
Gadbrook Way,
United Kingdom

Contact – 44 (0) 845 094 9889

Email[email protected]

How To Return Myprotein Items?

It’s easy to return a Myprotein product, even if it seems confusing. To start, you must log into your Myprotein account and visit the website. You’ll need to take the steps below to begin the return process.

  • Go to the “Order History” button and click on it to see a list of all the orders you’ve made from Myprotein in the past.
  • Choose the order that has the item you want to return or the charge that has the order that has the thing you want to return.
  • If the item can be returned, there will be a “return” button. Just press the button.
  • The website will tell you to finish the process of returning!
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How Strict is the Myprotein Return Policy?

The rules for MyproteinReturn are stringent. It says very clearly that all items must be returned within 14 days. Also, the Myprotein company does not currently list any exchange policies.

Since 14 days is a concise return policy, it makes everything a bit more strict. Also, customers must get a return authorization number from the company before sending their goods back. This is sometimes a sign of a more stringent return policy.

Does Myprotein Take Returns Without a Receipt?

The current return policy doesn’t say whether items must be returned with or without a receipt. Most return policies require a receipt, packing slip, or voicemail as proof of purchase.

Does Myprotein Accept Returns After 30 Days?

No, you can’t send anything back to Myprotein after 30 days. The return policy is apparent: customers can only return items up to 14 days after getting them.

Myprotein Exchange Policy

Myprotein doesn’t list an exchange policy on its website right now. There is only a return policy right now.

What Items Cannot be Returned to Myprotein?

Face masks and underwear are the only things that can’t be sent back to Myprotein. This is because of cleanliness and ensuring everyone stays safe and healthy.

All other items can be returned as long as they are unused, unopened, and in the same condition, they were when they were bought.

MyProtein Return Policy FAQs

Does Myprotein Give Full Refunds?

Yes, Myprotein gives full refunds to customers who return unopened, unused, and undamaged products that haven’t been used. Only customers who produce effects that can be returned get their money back.

Can I Return Myprotein Products After Use?

No, the company will not accept returns of used products.

How Long do Myprotein Refunds Take?

From seven business days to 30 days, Myprotein can give you your money back. Most of the time, this depends on the time of year. Businesses can be bustling during the holidays so wait times can be longer.


➡ Overall, Myprotein’s return policy is strict and leaves no room for error. If you want to return something to this company, make sure you do it on time and that the items are in perfect condition so that you can get your money back in full, including the shipping cost.

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