Oakley Return Policy
Oakley is a company that makes equipment for sports. This California company is the go-to for many in the sports world. They sell everything from sunglasses and visors to snowboard goggles and sneakers. What is the Oakley return policy? You don’t know that. Here our guide will give you a detailed explanation.
Suppose you buy something from Oakley, If you don’t like an item you buy from Oakley, how do you return it and what is the Oakley return policy? It needs to be known.
Our guide will show you how to return, exchange, and get a refund at Oakley. The process is simple. You will find answers to all questions related to Oakley’s return policy in our post. Let’s get started.
What Is The Oakley Return Policy?
They promise that you’ll be happy. If you’re unsatisfied with an Oakley product you bought in the last 30 days from Oakleysi.com, you can send it back as long as it’s still new and in its original packaging. (In “saleable condition,” the items are in the same shape they were when you got them.)
| Return timeline | 30 days |
| Return method | Mail, in-store |
| Exchange period | 30 days |
| Exchange method | In-store or by mail |
| Refund period | 7-10 business days |
| Refund method | Original payment method |
Things you want to return must be sent back within 30 days of receiving them. Custom items are not eligible for returns. No money will be given back for shipping costs.
Customers in U.S. Territories (Puerto Rico, Guam, etc.) will need the product to be packaged and shipped by a carrier offering insurance and tracking. Customer Service at Oakleys is not responsible for packages or items lost in transit.
Visit https://www.luxotticacustomercare.com/oakleysi/returns and fill out their online return request form to get free shipping.
Follow these steps to submit a return:
- Visit https://www.luxotticacustomercare.com/oakleysi/returns and complete their online return request form.
- You will get an email with a return label already paid for within 48 hours of your request. Please print out the title and put it on the box.
- Bring your package to the UPS store closest to you.
- Once your return is finished and a refund has been made, you will get an email.
- Please give the credit up to 5 business days to show up on your account.
How to Return an Oakley Product?
They want you and the people you buy gifts for to be happy with your beliefs.
If you’re unhappy with an Oakley product you purchased in the last 30 days from Oakley.com, you can send it back as long as it’s in new, resalable condition and original packaging. (In “saleable condition,” the items are in the same shape they were when you got them.) Things you want to return must be sent back within 30 days of receiving them.
- Custom items are not eligible for returns.
Customers in U.S. Territories (Puerto Rico, Guam, etc.) will need the product to be packaged and shipped by a carrier offering insurance and tracking.
Follow these steps to submit a return:
- Go to https://www.oakley.com/en-us/support/order-return and fill out their online form to ask for a return.
- You can drop off your return at a UPS Store (with or without a printed label) OR have UPS pick it up.
- UPS will pick up the package.
- Once your return is finished and a refund has been made, you will get an email.
- Please give the credit up to 5 business days to show up on your account after processing the return.
Ship RX Redos, Warranties, and Returns to:
Luxottica Aftersales Oakley.com Otd
Ref#: (To Be Provided By Oakley Standard Issue)
101 Greenwood Industrial Pkwy
Suite 385
Mcdonough, Ga 30253
Official Website: www.oakley.com
Return To an Oakley Store
You can return items you bought on Oakley.com to any of their Oakley Stores. You can use their Store Locator to find the Oakley store closest to you. Then, bring your product, proof of purchase, and original packaging to an Oakley store within 30 days of your purchase, and they’ll give you a full refund using the same payment method you used the first time.
Please give the credit up to 5 business days to show up on your account. You can also return items to official LensCrafters stores now.
Free Shipping & Free Returns
Get free Express Shipping on all orders of $100 or more to any address in the 50 U.S. States, Guam, the U.S. Virgin Islands, or Puerto Rico. Items that are too big or too heavy could be charged extra by third-party carriers.
They can end this free shipping offer or change it at any time. Not valid where not allowed. they can end this offer or make changes to it at any time.
Only for APO and FPO recipients: Get free USPS shipping and returns to all APO/FPO addresses on Oakley.com online orders. Items that are too big or too heavy could be charged extra by third-party carriers.
Not transferable, and you can’t get cash back or credit for purchases you’ve already made with it. Not valid where not allowed. they can end this offer or make changes to it at any time.
Delivery times could be slowed down by bad weather during transport.
Proof Of Purchase
When you buy something from Oakley.com or Oakley Customer Care by phone or online, the packing slip that comes with your shipment serves as a receipt.
If you bought an Oakley product from an Authorized Oakley dealer, the receipt from that store is proof that you bought the product.
Prescription Warranty And Returns
Order Redo
Within 60 days of the original shipping date, you can change the frame color, lens color, style of glasses, or prescription for free. Please call Oakley Standard Issue at 1-800-525-4334 to get a redo processed quickly.
When necessary, a credit will be given after the Oakley Standard Issue prescription department receives the original glasses. Please follow the steps below to return a product and get your money back quickly.
Coating Warranty
From the date of purchase, Oakley prescription lenses are guaranteed not to crack or peel for two years. Lenses will be replaced the same way they were before, and changes to the prescription will not be considered.
Lenses are also covered by a one-time Scratch Coat Warranty that protects against basic surface scratches caused by normal wear.
This warranty doesn’t cover scratches caused by bad care or abuse. To get new lenses under Oakley’s Coating Warranty, call 1-800-525-4334 and ask for Oakley Standard Issue.
When it’s necessary, Oakley Account Services will issue a credit once the original glasses have been sent back. Please follow the Product Return Procedures below to get your credit as soon as possible.
Adaptation
Oakley’s prescription services lab is staffed by certified technicians who can help you get the right fit and size for your Oakley glasses.
This is done to make sure that patients are as happy as possible. If a patient can’t get used to their new glasses within 60 days of the date they were shipped, Oakley Standard Issue will give them a full credit once they send back the original order. Please call 1-800-525-4334 to talk to Oakley Standard Issue.
Lab Redo
To ensure the customer is completely happy, Oakley Standard Issue will send the corrected order for free once they get the original order.
To avoid waiting too long for the redo to be processed, please call Oakley Standard Issue at 1-800-525-4334 and ask for priority service. Please follow the steps below to get your credit as soon as possible.
Warranty
All Oakley products come with a two-year guarantee against problems caused by the company. Please remember that the warranty does not cover scratches, damage (whether done on purpose or not), loss, or theft. Only Authentic Oakley Prescription Lenses can be used with frames that don’t have prescription lenses.
If you put anything other than Authentic Oakley Prescription Lenses in an Oakley Sunglass Frame, the warranty on the frame is voided. If you need help with your warranty, call Oakley Standard Issue at 1-800-525-4334.
How Strict is the Oakley Return Policy?
The Oakley return policy is strict because it only accepts returns from purchases made on the Oakley website or in an Oakley store. You can’t return Oakley products you bought at a different store that also sells Oakley products.
The 30-day rule is also very strict. After the Return Authorization has been made, you have 30 or 45 days to send the item back.
Oakley Exchange Policy
Oakley products can only be exchanged if they are in good condition and in their original packaging.
In Oakley’s exchange policy, you can choose between a 30-day or 45-day return window. Again, you must make the Return Authorization for the 45-day window.
You can only exchange Oakley products once. The exchange policy for the products is that they can only be used once.
Oakley Refund Policy
Oakley’s refund policy only applies after a purchase is returned and checked. If you dropped it off in the store, this could be faster than sending it back online. If you bought something online and want to return it, make sure to call and confirm the return of the item.
The whole process of getting a refund can take up to 15 days. Once you’ve confirmed the return of purchase and the refund has been approved, the amount should show up in your account within five business days if you paid with a debit or credit card.
Only the price at which the item was originally bought will be refunded. Shipping costs won’t be refunded if the item you bought needs to be returned.
Does Oakley Accept Returns After 30 Days?
Yes! Oakley will take back items for up to 45 days after the Refund Authorization is made. This can be done on the company’s website or by calling their phone number. Without a Refund Authorization, you can only return an item you bought up to 30 days after you bought it.
If you bought multiple items on different dates but want to return them all at once, make sure to do so before the 30 or 45-day limit of the item you bought first.
Does Oakley Accept Returns Without a Receipt?
No. You’ll need the receipt to prove that you bought the item you’re sending back. The receipt can be printed or shown through email, but the original receipt must be given to return the item.
What Items Cannot Be Returned to Oakley?
Things that weren’t bought at an official Oakley store can’t be returned. To return something, it must have been bought through the Oakley store’s online website or a real Oakley store.
You can’t return things that are broken or not in their original condition. Items returned more than 30 days after the purchase date without a Refund Authorization or 45 days after a Refund Authorization has been made will not be accepted.
Oakley Return Policy FAQs
Does Oakley Give Full Refunds?
Yes. Oakley will refund you if you send back a properly packaged item that meets all requirements.
Can I Return an Oakley Product After Use?
Yes, you can return something after you’ve used it. It must be in good shape and meet all the requirements.
How Long Do Oakley Refunds Take?
It can take up to 15 days to get a refund from Oakley. Once payment has been confirmed, the money should be in the right account within five business days.
Conclusion
➡ Oakley makes great products and has an easy way to return them. With the return Authorization, you can wait a few more days before you have to return the product.
➡It is a great addition to the way they handle returns. You can get a full refund or exchange your items.
➡ We hope you liked this article. If you like this article then please share this article with your family and friends. You can do so in the comments section if you want to tell us more about your situation.