Overstock Return Policy
Overstock Return Policy: Overstock is one of the biggest online stores in the world. It competes with Amazon in terms of customer base and reaches.
Suppose you buy something from Overstock. If you don’t like the item you bought from Overstock, how do you return it and what is the Overstock return policy? It needs to be known.
Our guide will show you how to return and get a refund on Overstock. The process is simple. You will find answers to all queries related to the Overstock Return Policy in our post. Let’s get started.
What is Overstock’s Return Policy?
The Overstock return policy says you can get a full refund on anything you buy within 30 days. All items must be in the same condition as when they were bought.
It is important to know that you will have to pay for shipping costs if you send the item back because you changed your mind or it doesn’t fit.
|Return Timeline||30 Days|
|Return Method||Mail or In-Store|
|Exchange Period||No exchange policy|
|Exchange Method||No exchange policy|
|Refund Period||Within 14 Business Days|
|Refund Method||Original payment method|
Overstock Standard Return Policy
With their simple returns process, you can shop online worry-free.
Most things can be returned within 30 days of delivery if they don’t work out.
- You have 30 days to start the return process when you get your item.
- They check all items that are sent back. The item must be new or unused and come with all its original packaging and parts.
- In cases of buyer’s remorse, like when an item doesn’t fit, you don’t like the color or quality, you change your mind, order by mistake, buy it somewhere else, etc., the customer will have to pay for the shipping costs.
- If They make a mistake or the item is broken, They will refund the cost of the item and the shipping charges.
- Ship the item as soon as you can so that it gets to their building within 45 days of when They receive it.
You should know that this policy does not apply to products sold by Marketplace Sellers (approved 3rd party sellers on Overstock.com).
If you want to know their return policy, you can find it by clicking on the Seller’s name on the product page. See their Marketplace Seller page for more details.
How to Return an Item?
Click here to sign in to My Account and fill out their return form to get a shipping label and instructions on how to send the item back. Not signed up yet? Check out How to Return an Item, their step-by-step guide.
Defective Product and Returns Due to Their Error
If there are mistakes with your order or products are broken or broken when you get them, they’ll make it right by:
- Sending you replacement parts or accessories
- Replacing the product or
- Issue a refund
- And they’ll also cover the cost of any return shipping
- If the product is not defective, return shipping fees will apply.
- “As is” and “Final Sale” items
- Ink Cartridges
- Club O Membership
- Gift Cards
How do I return a Mattress?
Unless the product page says otherwise, mattresses and mattress sets can’t be returned unless they are broken or don’t work.
Standard Shipping Mattresses/Bed-In-A-Box Mattresses: Buyer’s remorse is not an option unless the mattress has not been opened. Please let them know right away about any damage or problems.
Oversized Item Mattresses/Mattress Sets: When your new mattress, foundation, or mattress set arrives, please check it out before you sign the shipping receipt or open the product.
You can only get a full refund for damaged or broken mattresses, mattress sets, or foundations if you refuse delivery of the item(s). Please let them know immediately if you find damage or flaws after delivery.
What is Overstock.com’s International Return Policy?
Most new items that haven’t been opened can be sent back within 30 days of delivery for a full refund. they look over every return, and items must be new or unused and come with all their original packaging.
Your items must be returned to their processing center within 45 days of delivery. If the return is because of a mistake on their part or a broken item, they will refund the total cost of the item and the shipping charges.
What is Overstock’s Refund Process?
When returned items get to our processing center, they check them all. If you’re sending something back because it’s broken or because Overstock made a mistake, they’ll refund the total cost of the item and the original shipping charges.
You should get your money back about four weeks after sending the package back to them. In most cases, you’ll get your money back sooner, but here’s why they think it will take four weeks:
- The time required for return shipping (up to 14 days)
- Product inspection at our return facility (up to 5 business days)
- Processing from your financial institution (up to 5 business days).
You’ll get an email about the refund, and they’ll put the money back into the same account you used to pay for the item.
Holiday Return Policy
They want to help you make your home as cozy and festive as possible for the holidays. they want to make sure that your holiday online shopping experience is safe and convenient, so they’ve extended their return policy through the holiday season.
This rule is for purchases made between November 1, 2021, and December 31, 2021. Return the item(s) within 30 days of delivery or by January 31, 2022, to get a full refund (whichever date is later).
Returns must be sent to their warehouse within 15 days of when the return was started. For a full refund, all items must be in the same condition as when they were bought.
All of the other rules of their Standard Return Policy apply, such as items that can’t be returned, returns that are only accepted for certain products, etc. To see the rules, please click here.
Does Overstock have a restocking fee?
No matter the reason for the return, there is a 25% restocking fee. Only exchanging an item of equal or more excellent value or store credit will eliminate the restocking fee.
There will still be shipping costs for both ways. All returns must be in their original boxes and should not be put together.
How do I return a rug?
Roll and wrap your rug tightly in its original plastic packaging or any thick plastic if you can’t find the original packaging.
Work well are thick plastic trash bags, plastic wrap, and contractor bags. The total credit may not be given if the item has been used and shows signs of wear or damage.
Does Overstock provide free returns?
There are no free returns on overstock yet. You must pay for all shipping costs if you change your mind after buying something. The company will pay for the return shipping if the return is because the product didn’t arrive or was broken.
Does Overstock take returns without a receipt?
When you return something to Overstock, you don’t need a physical receipt because the company keeps track of everything.
Does Overstock accept returns after 30 days?
After 30 days, Overstock won’t accept a return. Still, returning something and getting a refund usually takes weeks and more than 30 days.
But you have to send the product back within 30 days of when it was delivered to you.
Overstock Contact Information
Phone Number: (800) 843-2446
Email: [email protected]
Overstock Return Policy FAQs
Does Overstock give full refunds?
Overstock does promise to give you a full refund on your item. If the return is because Overstock made a mistake, they will also pay for the shipping.
Can I return the Overstock product after use?
After being used, you can’t return things like swimwear and designer clothes. Also, you can’t replace mattresses, mattress pads, or pillows that have already been opened.
How long do Overstock refunds take?
From start to finish, an Overstock refund usually takes about four weeks. Once you send the item back to Overstock, the 30-day time limit starts.
➡ Overstock sells a wide range of small and big items for the home. So, you must write down everything you need to know about the Overstock return policy.
➡ Also, our guide on returning large items will help you save money if something is wrong with the product you receive.
➡ Just follow our step-by-step instructions, and you’ll be able to return the item through Overstock.com.
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