Skims Return Policy
Here’s all the information you need in our Skims Return Policy. You just need to take a look. Because we have also returned items purchased from Skims, we have experience and we share this experience with you.
If you bought something from Skims and you don’t like it and you want to return it, you should know what is the Skims Return Policy.
We will help you return your purchase but you must read our Skims Return Policy to the end. So you can return your purchase to Skims. You can trust us.
We assure you that you can easily return your item to Skims after reading our Skims Return Policy. Our Skims Return Policy will show you how to return an item, how to get a refund, and what is the Skims Return Policy. It will give all the information.
So let’s first know what the Skims return policy is and then step by step we will know other information. So let’s begin.
What is The Skims Return Policy?
Skims has a specific policy for how customers can return items. There are only a few rules for the return.
- Orders sent within the United States can be returned within 30 days for a refund or store credit.
- When you send something back for a refund within the United States, you’ll have to pay a $6 return shipping fee, which will be taken out of your refund.
- When you return something for store credit, you won’t have to pay to ship it back.
- Domestic returns that are eligible can also be refunded in the form of store credit on a Skims gift card, and there is no return shipping fee.
- The original order’s outbound shipping costs are not refundable.
- Products must be returned in original condition, with all tags and liners still attached and not worn or washed. Please include the original packing slip from your order in the package you are sending back.
- Returns from more than one order shouldn’t be put together because that will slow the processing. If you paid for your order with a gift card, you could only get your money back on the same gift card.
- They ask that you try on your new clothes with underwear on.
- They have the right to turn down returns that are worn or don’t meet the above requirements.
- Items that say “Final Sale” cannot be taken back.
- SKIMS can’t make return labels for APO/FPO addresses right now because they need information about customs for shipping.
How to Request For Skims to Return To The US?
To ask for your return, follow the steps on the portal. Please put the original packing slip for the order in the package you are sending back.
Once your return has been set up, you will get an email with a return label already been paid for. You can drop off your package at any Post Office or USPS location using the label given to you.
How do Request Skims Return For International?
If a customer wants to return an item from another country, they must do the following:
- Skims has a return portal that customers can use to start the return process on their website.
- Only they have to put the return label on the box and send it back.
- In the case of an international return, the customer is only responsible for the shipping costs, taxes, and duties.
Skims Refund Policy
Once your return has been received and checked, they’ll let you know if it’s accepted or not. This process can take up to 7 business days after the tracking information for your return shows that it was delivered.
If your return is accepted, your money will be returned as you paid for the item.
Please keep in mind that a refund can take between 3 to 5 business days to show up in your bank account. This is because different financial institutions have different processing times.
If your return is for store credit, a Skims gift card will be sent to the email address you used to make the original purchase once your return order is on its way back to them.
Gift returns are exchanged for the store.
How To Return A Skims Product?
- Follow the steps at the portal
- Create the return in the system
- Print out the return shipping label and affix it to the box
- Bring the box to the desired return carrier
Follow the steps on the portal to request a return in the United States. Once your return has been set up in the system, you can print a pre-paid shipping label that will be emailed to you. Please return the item with the original packing slip and bring it to any US Post Office or USPS location.
Skims can’t make a return label for an APO/FPO address.
For an international return, you have to pay for return shipping and reverse duties, but other than that, the rules are the same as for a domestic return.
How To Ship an Item Back to Skims?
- Attach the shipping label provided to the box
- Bring the box to the US Postal Service or USPS
- Save your return receipt
After you set up a return and get an email with a pre-paid shipping label, print it out and stick it on the box. Then, you can take the box to a USPS or US Postal Office.
How Strict is the Skims Return Policy?
The skims return policy is pretty easy to understand. If you want a store credit or a refund, you must return all domestic orders within 30 days.
The item can’t be worn or washed and must be in its original condition with all tags and liners still on it.
Does Skim have Free Returns?
They offer free returns for store credit on domestic orders for 30 days. For a refund to the original method of payment, there will be a $6 return shipping fee.
Products must be returned in original condition and with all tags and liners attached. They must also not have been worn or washed.
Can you Return the Skims From Canada?
They are happy to take back items from other countries. they accept standard returns that you send back by mail. they also have pre-paid labels for express shipping for international returns. If you don’t use the label within 14 days, it will be thrown away.
Skims Exchange Policy
They are not able to do exchanges right now. They suggest you ask for a return at returns.skims.com for the item you want to return and place a new order for the new item.
How Long do you have to Return The Skims?
within 30 days
Returns can be requested within 30 days of the date of shipment. Returns of products marked “final sale” will not be accepted.
Does Skims have Live Chat?
You can talk to them daily from 9 am to 5 pm PST. Messages cost money. Please use the form below to contact them, and give them 1-2 business days to respond.
Who Pays The Return Shipping Charge?
When you send something back within the United States, a $6 return shipping fee will be taken out of the amount you get back. You won’t have to pay for shipping if you’re getting store credit or a Skims gift card.
There is no way to get a refund for the original order’s shipping costs.
What If My Item Is Faulty?
Goods are faulty if damaged when they arrive or have a problem with how they were made within three months of purchase. After three months from the date you placed your order, items are no longer considered broken and are just showing typical signs of wear and tear.
If your item is broken when you get it, you can return it and get your money back by going to https://returns.skims.com. For orders from other countries, please call Customer Service.
Can You Help With A Damaged Product?
They’re sorry that the item you got was broken. Please send a picture of the broken item and your information to [email protected], and they’ll be happy to help you figure out what to do. Please note that you can’t return or get a refund on a broken item after 90 days.
Contact Skims Customer Service
|Toll-Free Number||(833) 796-0136|
|Customer Service||(747) 777-5467|
|Skims Email||Customer Service|
|Skims Help Center||Visit contact page|
|Other Info (opening hours)||Monday – Friday: 9 am – 6 pm PST|
|Corporate Office Address||
Skims Body, Inc.
3113 S. La Cienega Blvd.
Los Angeles, California 90016
|Help in Social Networks|
Skims Return Policy FAQs
When Will My Refund Be Posted?
It can take three to five business days for a refund to appear in your bank account. Different organizations have different processing times, so it’s best to contact them directly to find out when it might post.
Does Skims Accept Returns After 30 Days?
You can only return a product to Skims within 30 days of receiving it. Anything that comes later than 30 days won’t be accepted.
What Items Cannot Be Returned to Skims?
Any items purchased during a “Final Sale” will not be refunded.
What is the Skims Return Policy Without a Receipt?
You need a receipt and return request to have your return processed
Can I Return Items on Sale?
Any product you buy that was marked “Final Sale” can not be returned or refunded.
Can I Return Items After Use?
Any items being returned to Skims need to be unworn and unwashed.
➡ We hope you found the answer to your question, “How do I return things to skims?” You can also read about how skims handles returns, exchanges, and refunds. Most of the time, you will have 30 days to make a return at home or abroad.
➡But if you get a broken or broken-down item, you have three months to send it back. If you want to tell skims about your shopping experience, you can do so in the section below. Your reviews will be posted on our website.