Skims Return Policy – Everything You Need to Know

Skims Return Policy

Here’s all the information you need in our Skims Return Policy. You just need to take a look. Because we have also returned items purchased from Skims, we have experience and we share this experience with you.

If you bought something from Skims and you don’t like it and you want to return it, you should know what is the Skims Return Policy.

We will help you return your purchase but you must read our Skims Return Policy to the end. So you can return your purchase to Skims. You can trust us.

We assure you that you can easily return your item to Skims after reading our Skims Return Policy. Our Skims Return Policy will show you how to return an item, how to get a refund, and what is the Skims Return Policy. It will give all the information.

So let’s first know what the Skims return policy is and then step by step we will know other information. So let’s begin.

Skims Return Policy

What is The Skims Return Policy?

Skims has a specific policy for how customers can return items. There are only a few rules for the return.

  • The company allows returns for orders shipped within the United States within 30 days, either for a refund or store credit.
  • Customers will incur a $6 return shipping fee for refunds, but not for store credit returns. Eligible domestic returns can also be refunded as store credit on a Skims gift card without a return shipping fee.
  • The company will not refund the original outbound shipping costs.
  • To process a return, products must be in their original condition with all tags and liners still attached, not washed or worn, and the original packing slip included.
  • Returns from multiple orders should not be combined to avoid processing delays. If the order was paid for with a gift card, refunds can only be issued to the same gift card.
  • The company requests customers to try on their new clothes with underwear on and reserves the right to reject returns that do not meet the stated requirements.
  • “Final Sale” items are not eligible for return. Currently, the company cannot provide return labels for APO/FPO addresses due to customs shipping requirements.

How to Request For Skims to Return To The USA?

To ask for your return, follow the steps on the portal. Please put the original packing slip for the order in the package you are sending back.

Once your return has been set up, you will get an email with a return label already been paid for. You can drop off your package at any Post Office or USPS location using the label given to you.

How do Request Skims Return For International?

If a customer wants to return an item from another country, they must do the following:

  • Skims has a return portal that customers can use to start the return process on their website.
  • Only they have to put the return label on the box and send it back.
  • In the case of an international return, the customer is only responsible for the shipping costs, taxes, and duties.
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Is Skims Return shipping Fee refundable?

Customers will have $6 deducted from their refund to cover the cost of return shipping. If the customer decides to return the item for store credit, shipping both ways is on the house.

Skims Refund Policy

They will let you know if they accept your return after receiving and checking it. It may take up to 7 business days to complete the process after the item is delivered, as indicated by the tracking information.

If they accept your return, they will return your money in the same way you paid for the item.

Please note that it may take 3 to 5 business days for the refund to appear in your bank account because different financial institutions have different processing times.

If you return the item for store credit, they will send a Skims gift card to the email address you used to make the original purchase once they receive your return. They exchange gift returns for the store.

How To Return A Skims Product?

  • Follow the steps at the portal
  • Create the return in the system
  • Print out the return shipping label and affix it to the box
  • Bring the box to the desired return carrier

Follow the steps on the portal to request a return in the United States. Once your return has been set up in the system, you can print a pre-paid shipping label that will be emailed to you. Please return the item with the original packing slip and bring it to any US Post Office or USPS location.

Skims can’t make a return label for an APO/FPO address.

For an international return, you have to pay for return shipping and reverse duties, but other than that, the rules are the same as for a domestic return.

How To Ship an Item Back to Skims?

  • Attach the shipping label provided to the box
  • Bring the box to the US Postal Service or USPS
  • Save your return receipt

After you set up a return and get an email with a pre-paid shipping label, print it out and stick it on the box. Then, you can take the box to a USPS or US Postal Office.

How Strict is the Skims Return Policy?

The skims return policy is pretty easy to understand. If you want a store credit or a refund, you must return all domestic orders within 30 days.

The item can’t be worn or washed and must be in its original condition with all tags and liners still on it.

Does Skim have Free Returns?

They offer free returns for store credit on domestic orders for 30 days. For a refund to the original method of payment, there will be a $6 return shipping fee.

Products must be returned in original condition and with all tags and liners attached. They must also not have been worn or washed.

Can you Return the Skims From Canada?

They are happy to take back items from other countries. they accept standard returns that you send back by mail. they also have pre-paid labels for express shipping for international returns. If you don’t use the label within 14 days, it will be thrown away.

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Skims Exchange Policy

They are not able to do exchanges right now. They suggest you ask for a return at returns.skims.com for the item you want to return and place a new order for the new item.

How Long do you have to Return The Skims?

You can request returns within 30 days of the shipment date. We will not accept returns for products that are marked as final sales.

Does Skims have Live Chat?

You can talk to them daily from 9 am to 5 pm PST. Messages cost money. Please use the form below to contact them, and give them 1-2 business days to respond.

Who Pays The Return Shipping Charge?

When you send something back within the United States, a $6 return shipping fee will be taken out of the amount you get back. You won’t have to pay for shipping if you’re getting store credit or a Skims gift card.

There is no way to get a refund for the original order’s shipping costs.

What If My Item Is Faulty?

If items arrive damaged or have manufacturing defects within three months of purchase, they are considered faulty.

Items that exhibit signs of wear and tear after three months are not considered broken.

If you receive a broken item, you can request a refund by visiting https://returns.skims.com. For orders placed from other countries, please contact Customer Service.

Can You Help With A Damaged Product?

They’re sorry that the item you got was broken. Please send a picture of the broken item and your information to [email protected], and they’ll be happy to help you figure out what to do. Please note that you can’t return or get a refund on a broken item after 90 days.

Contact Skims Customer Service

Toll-Free Number (833) 796-0136
Customer Service (747) 777-5467
Skims Email Customer Service
Skims Website skims.com
Skims Help Center Visit contact page

Skims live chat
Chat Now
Other Info (opening hours) Monday – Friday: 9 am – 6 pm PST
Corporate Office Address
Skims Body, Inc.
3113 S. La Cienega Blvd.
Los Angeles, California 90016
United States
SKIMS return address Return
Help in Social Networks Facebook 

 

Instagram 

Twitter

Skims Return Policy FAQs

When will the company post my refund?

It can take three to five business days for a refund to appear in your bank account. Different organizations have different processing times, so it’s best to contact them directly to find out when it might post.

Does Skims Accept Returns After 30 Days?

You can only return a product to Skims within 30 days of receiving it. Anything that comes later than 30 days won’t be accepted.

What is the Skims Return Policy Without a Receipt?

You need a receipt and return request to have your return processed

Can I Return Items on Sale?

Can I Return Items After Use?

Skims require that anyone returning items must return them in an unworn and unwashed condition.

Conclusion

We hope you found the answer to your question, “How do I return things to skims?” You can also read about how skims handle returns, exchanges, and refunds. Most of the time, you will have 30 days to make a return at home or abroad.

But if you get a broken or broken-down item, you have three months to send it back. If you want to tell skims about your shopping experience, you can do so in the section below. We will post your reviews on our website.

FAQs

DO YOU OFFER PLUS SIZES?

All of our models are available in a wide range of sizes.

WHEN WILL YOU RESTOCK?

We’re making great progress toward a future restocking. To be among the first to know when a sold-out item is restocked, just go to the product page and click the Join The Waitlist button.

WHAT SIZE SHOULD I BUY?

Band and cup sizes for SolutionwearTM and bras can be found in the SKIMS Size Guides.

MY PACKAGE IS MISSING. CAN YOU HELP?

If your Delivered order has not arrived, or if it has been lost in route, please get in touch with us and we will do everything we can to help.

CAN YOU HELP WITH A DAMAGED PRODUCT?

Please accept our apologies for the damaged item you received. If you would like our assistance, please email a photo of the damaged item together with your contact details to [email protected]. There is a 90-day window in which you can return a damaged item for a refund.Please accept our apologies for the damaged item you received. If you would like our assistance, please email a photo of the damaged item together with your contact details to [email protected]. There is a 90-day window in which you can return a damaged item for a refund.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

Credit cards issued by Visa, MasterCard, American Express, and Discover are all welcome. After an order has been processed and dispatched, your credit card will be charged.
PayPal and Afterpay are also accepted methods of payment.

WHAT IS AFTERPAY?

With Afterpay, our customers may make immediate purchases and spread out the cost into four interest-free installments, each due every two weeks.

DO YOU SHIP INTERNATIONALLY?

We do ship internationally and have both standard and express options available. Navigate to https://skims.com/pages/international for all your international shipping needs.

HOW IS SKIMS PRACTICING SUSTAINABILITY?

SKIMS operates its business and its supply chain in accordance with the strictest ethical and regulatory guidelines. Only suppliers and vendors who share our values of responsibility, openness, and long-term thinking are allowed to do business with us.

IS YOUR PACKAGING BIODEGRADABLE?

We have switched to FSC recycled paper boxes and compostable, eco-friendly bags from all previously used plastic and non-recyclable materials.