The Home Depot Price Match Policy: USA’s Largest Home Improvement Retailer’s Policy

The Home Depot Price Match Policy: In the competitive market of home improvement retailing The Home Depot has one of the largest price match policies. The retailer will match a less expensive total purchase price for an identical in-stock product at any retailer’s store or website.

The Home Depot Price Match Policy

However, there are a few exceptions.This article will explain the way The Home Depot price match Policy and price adjustment function and how you can utilize the process to advantage.

Does Home Depot Price Match its Competitors?

Yes. It is a match to the cost of the purchase as well as its cost of shipping. If you want to ask for a price match at Home Depot, you should bring the advertisement with the lower price or a photo of the item in order that they can confirm and match the price to your satisfaction.

Does Home Depot Offer a Price Match Online?

Yes. Home Depot price matches their competitors in-store as well as on the internet. They will however, honor your requests to match (more about it later on in this article).

Does Home Depot Offer a Price Adjustment Policy?

Yes. The store has a price-adjustment policy. If you buy something at The Home Depot and later the price drops on their website or on an alternative site and you receive the price difference. There are additional details to be aware of regarding price changes, which you’ll discover later from this post.

The Home Depot Price Match Policy Criteria

👉 Home Depot Home Depot has some criteria to ensure price match. These are the criteria:

👉In order to be eligible for the price match, you must ensure that the item is the same in terms of in terms of color, model and dimension. Also it has to be the exact same item.

👉 The item has to be available for shipping to the location of the customer in the store of their competitor or on the internet.

The Home Depot Price Match Policy Process

The process of price match in The Home Depot is simple however, you must know the process of price matching. Here’s the procedure of price-matching:

For In-Store

If you discover that an alternative retailer selling the same item for sale at a cheaper price then you can take the advertisement, printed copy, or the image of the advertisement to their location, and they’ll register your request to validate. They will match prices in the event that the product is qualified.

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For Online

The price match guarantee is based on the cost of shipping and the price of the product. In order for an item to be eligible the item must be sold in the store of the competitor and ship to the address of the customer.


Certain items aren’t price match The Home Depot doesn’t match prices on certain items The Home Depot because of specific discounts. These are a few restrictions you’d like to be aware of:

  • Be sure the items you’d like to price match do not include discounted items, discontinued items or outdated items.
  • Items that are custom-made or configured are not included in any price matching.
  • The discounted or third-party products are not suitable for price matching.
  • Auction items and bids from competitors items are also not included.
  • Prices of items that are competitive for professional services, which includes labor services as well as installation fees, are not included.
  • Finance offers or credit terms are not included.
  • Other items not included in price match include:
  1. Typographical mistakes.
  2. Misprints.
  • Items that are not in a box or used are not priced matched.

The Home Depot Price Match Policy Adjustment Process

➡ The process of price adjustment is very different. In order to comprehend it, we also spoke to their customer support several times. After I have a better understanding of the mechanism behind price adjustment the process is explained in the following paragraphs:

➡ Apart from that, they also do things like other companies, they also do things like printing out the advertisement , they also visit their stores to adjust the price. Certain things that I’ve learned are distinct like:

➡The duration of price adjustments differs from one product to the next. For instance, one product has a 60-day price adjustment duration while the other may take 90 days.

➡It’s good for you since you’re more secure if you are on long time frames because you will have time to ask for an adjustment. If the price is reduced within a certain period of time, you can request the refund by showing proof at their location or by requesting it online by presenting them with the hyperlink.

Price Adjustment Request Online: (Explained)

In their policy on price adjustments They state: “We will only honor requests made directly by the person who purchased the item.”

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Since this line doesn’t provide anything, I asked their customer service for clarification on this line.

What they said:

“So should you make purchases and the item was for sale in Home Depot or a valid competitor during the return period and you want to return it, you’ll need to contact us to request a reimbursement on the price match. You can request an exchange. It is not possible to ask someone else to make the request for you.”

That’s all there is to it. It means that you need to make a request for an adjustment in price directly. The other person can’t handle that for you.

Price Adjustment of The Home Depot

What I learned from their customer support. Another query I asked the customer service team was this:

“so that the Low Price Promise appears to be a price adjustment, right? Where can I verify whether the prices are in line?

For instance that someone purchases an item at Home Depot, later there is a sale on that identical item, and how long before the same person could request a price adjustment?”

To the question they asked to this:

“Correct That’s the correct answer. The number of days you’ll have will be equal to the return days. If you place an order today with 90 days return policy and the price drops within 45 days, you’re still within the returnable days , meaning you are able to request adjustments.”

Perhaps, by now, you be aware of how price adjustment is done.

The Home Depot Price Match Policy Competitors List

👉 Home Depot Home Depot doesn’t have a particular list of competitors. I’ve verified this by speaking to their customer service reps.

Here’s the question I was asked:

“one additional inquiry, could you tell me what are the top price match competitors for at Home Depot, for example, Amazon, Barnes & Noble etc. as well as any other.”

To the contrary, they said:

Yes, correct. We’re sorry, but there’s no particular list we’ve got. We’d be delighted to investigate any competitors.

Official Website:

The Home Depot Price Match Policy Video


The Home Depot Price Match Policy Consumer Credit Card Offers

➡ This offer is available and redeemable for five% discount via credit to your statement on one receipt purchase in The Home Depot(r) retail stores, when used with The Home Depot or EXPO Design Center Consumer Credit Card.

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➡ This offer is not available for The Home Depot Home Improver Card or Valid in the U.S., U.S.V.I., Puerto Rico, and Guam. Limit of five% bonus per customer during the promotion period.

➡The cash value is 1/20th of a cent. It could take 1-2 billing cycles for the credit to show up on an eligible purchase. To be eligible for credit your account must be active with good credit.

➡It cannot be used to pay any obligation to pay a minimum amount for your current account. Coupons are not valid on previous purchases and is not able to be combined or be combined with other offers, credit promotion or discount, such as the everyday offer of 6 months. Citibank, N.A.

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Summary of this Article

👉 In this post, you’ve been informed concerning Price match at Home Depot and adjust policies. These policies can simplify shopping to ensure that you don’t have to worry about overpaying or having your purchase adjusted following the fact.

👉 If you have any questions that need to be answered then please leave your questions in the comment section below. our expert team is ready to assist you Visit Here!

The Home Depot FAQs

In this article you’ve read about home depot’s policy on price matching and adjustment. However, like many others might have certain concerns. Here are some frequently asked questions and their answers to help you further:

When was The Home Depot Founded?

The Home Depot was founded in 1978. The company is headquartered in Cobb County, Georgia, with an Atlanta mailing address.

What does Home Depot offer?

Home Depot Home Depot offers a wide assortment of home improvement supplies that include construction equipment and lumber; building materials , such as drywall sheets or roofing shingles and plumbing, heating and electrical products. They also offer services such as deliveries to homes and the installation of projects.

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