Vitamix Return Policy
Vitamix is a well-known blender company that sells high-quality appliances at prices that most people can afford. Their blenders are well made and last a long time. If you change your mind about the product, Debenhams offers free and easy returns. Read the Vitamix Return Policy before you return your product.
Vitamix products are easy to find as they are sold online and at other stores. Although their blenders are easy to find and well-made, not everyone likes them.
Here is a complete explanation of the company’s return policy and you will find answers to all your questions regarding the Vitamix return policy in our post. Please read till the end to understand it completely.
What is The Vitamix Return Policy?
They are so sure you will see the value and benefits of using your Vitamix machine daily that they are happy to offer a risk-free, 30-day in-home trial.
If you’re not happy with how your Vitamix works, you can return it within 30 days and get a full refund. Vitamix will even pay for the return shipping if you live in the U.S. or Canada.
Vitamix stands behind its products, and your satisfaction is important to them. If you bought your machine from a store, please call the store to find out how it handles returns.
How do I return a Vitamix product?
If you want to return a Vitamix product, you need to know whether you are a business or a home customer.
Home customers must first call Vitamix Customer Service to get a Return Authorization number for their order. Once you have the number, you can put the Vitamix item in a box with the original invoice or packing slip, print a shipping label and the return authorization number, and send it back within a year of buying it.
Business customers also need a return authorization number, but there are more rules for them than for home customers when they want to return something.
Businesses must ensure that Vitamix products are in their original shipping carton or package, haven’t been opened, and are still in good condition. The return must happen within 120 days of when the item was bought.
Vitamix Shipping and Returns
Shipping
- Charges are based on how much each package weighs and how many packages are sent to each address.
- All shipping costs cover handling, order processing, item selection, packing, and shipping.
- Some items may have extra shipping costs because they are big or far away.
- Estimated prices are shown in the cart, and the final cost per weight range is based on where the package is being sent when you check out.
What is the cost of return shipping if I do choose to return my machine within the 30-day trial?
As part of the Vitamix 30-day trial, if you live in the U.S. or Canada, you will get free return shipping. By calling Customer Service, get a pre-paid return shipping label and a Return Authorization Number.
Do you accept Vitamix trade-ins?
Yes. Through their Trade-In Program, Vitamix is happy to help you trade your old Vitamix machine for a new one.
How can I send my old machine to Vitamix as part of the trade-in program?
Call Customer Service to find out how to trade your old Vitamix for a new one.
Vitamix Return Policy For Home
Return Policy for Customers in the United States and Canada. they’re so sure you’ll see the value and benefits of using your Vitamix every day that they’re happy to let you try it out at home for 30 days without any risk.
If you aren’t happy with Vitamix or it doesn’t meet your expectations, you can return it within 30 days and get a full refund. they’ll even pay for the shipping back to them. Vitamix stands behind its products, and your satisfaction is important to them.
If you want to return your Vitamix machine after the 30-day trial period, you must pay a restocking fee and cover the shipping costs.
Anytime you want to return a Vitamix machine or other product, you will need a Return Authorization (RA) number. Call 1-800-848-2649 and choose option 1 to get this number.
All returns will be given credit the same way the original payment was made. After 30 days, the customer has to pay for the cost of shipping the item back.
Product returns between:
- 60 days – 90 days the restocking fee is 15% of the purchase price
- 91 days – 6 months the restocking fee is 25% of the purchase price
- 6 months – 1 year the restocking fee is 35% of the purchase price
- No product returns are accepted after 1 year from the date of purchase.
Vitamix Return Policy For Business
Before sending back any Commercial product, please call 1-800-4DRINK4, their customer service number. Vitamix isn’t responsible for things that are sent back without permission.
Goods can’t be sent back to Vitamix without a return authorization (RA) number.
The return authorization number must be written on every box returned. If you want to return something, it must be new, unused, and in its original, unopened packaging. After 120 days from the date of shipment, you can’t return anything at all.
Items that were made just for the buyer and cannot be returned. Returns must be sent to Vitamix at your own expense, and you’ll get a credit for the amount you paid, less a 20% restocking fee.
If a replacement unit is ordered at the same time as a return, the restocking fee will go down to 10%.
Vitamix Return Policy For International
For information on returning your Vitamix machine, please get in touch with the local dealer or store where you bought it.
Returns After the 30-day, in-home trial
If you want to return your Vitamix machine after the 30-day trial period, you must pay a restocking fee and cover the shipping costs. After 30 days, the customer has to pay for the shipping costs to send the item back.
Product returns between:
- 60 days – 90 days the restocking fee is 15% of the purchase price
- 91 days – 6 months the restocking fee is 25% of the purchase price
- 6 months – 1 year the restocking fee is 35% of the purchase price
- No product returns are accepted after 1 year from the date of purchase.
How do I send Vitamix for repair?
If the Machine or parts need to be fixed or serviced, please call Vitamix Customer Service at 1-800-848-2649. If you haven’t registered a product with Vitamix, you will be asked for the date and proof of purchase.
What blender is as good as a Vitamix?
Try out the KitchenAid, Cleanblend, Breville, and Blendtec. Few or no extras are included with these. You can try the Oster, the Ninja, or the NutriBullet if you want more variety in your blender accessories. Each one comes with several cups and blades, and some even have recipe books.
Is Costco Vitamix different?
Two models are only sold at Costco: the 5300 and the 6500. However, the 5300 can now be found reconditioned elsewhere. Vitamix made these models just for Costco.
They are less expensive and can fit under most kitchen cabinets. They put together the older-style base with the newer 64-oz container that is short and wide.
Information About Vitamix company
William Grover Barnard, who people call “Papa Barnard,” starts a company to sell household goods by showing people how to use them.
Early on, he does well selling the 25-cent Polly Can Opener, which makes it easier and safer for people to get healthy foods all year.
Is Vitamix a lifetime warranty?
Vitamix guarantees that if this Blender (a “Blender” is a motor blender base, any container(s), lid(s), and tamper(s) bought together) breaks within ten years of the date, it was bought because of a flaw in the material or the way it was made, or because of normal wear and tear from everyday use, Vitamix will replace it for free.
Which Vitamix is the best to purchase?
Now, on to the top-rated blenders.
- Best Rated: Vitamix 5200 Blender.
- Best Overall: Vitamix A3500 Ascent Series Smart Blender.
- Best for Precision: Vitamix A2300 Ascent Series Smart Blender.
- Best Quality: Vitamix 5300 Blender (Renewed)
- Best Compact: Vitamix Professional Series 750.
- Best Professional: Vitamix 7500 Blender.
How Strict is Vitamix’s Return Policy?
Vitamix has a very strict return policy. For example, they will not accept any returns without a return authorization number.
They have extremely specific restocking fees, timelines, and different criteria for home and business users. There is not a lot of wiggle room or flexibility in Vitamix’s return policy.
Vitamix Exchange Policy
Vitamix does not have any information about an exchange policy that is currently available.
Vitamix Refund Policy
Within 30 days of the purchase, Vitamix will give a full refund to customers who bought it for their home. After 30 days, restocking fees are removed or added to the customer’s refund, which is incomplete.
Does Vitamix Accept Returns After 30 Days?
Vitamix will take back purchases made at home for up to a year and purchases made for a business for up to 120 days.
What Products Cannot Be Returned to Vitamix?
Vitamix can take back any product, but business customers can’t take back used items. Within the 30-day free trial window, people who shop from home can return used items.
Contact Vitamix customer service
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Household support & sales
800.848.2649
+1.440.235.4840 (International)
Mon – Fri, 8am-8pm (EST)
Sat 9am-5pm (EST)
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Commercial sales
800.437.4654
+1.440.782.2450 (International)
Mon – Fri 8am-5pm (EST)
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Commercial technical support
800.886.5235
+1.440.782.2450 (International)
Mon – Fri 8am-6pm (EST)
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Email – Household use
[email protected] (Sales, Support & International)
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Social Media Links
Vitamix Address
Corporate Headquarters
8615 Usher Road
Cleveland, Ohio 44138 USA
Vitamix Return Policy FAQs
Does Vitamix Give Full Refunds?
During the first 30 days of the free at-home trial, Vitamix will give you your money back in full. After that, restocking fees are taken out or given back.
Can I Return a Vitamix Product After Use?
Yes, home customers can return a used Vitamix blender for a full refund within 30 days of buying it. After 30 days, business customers can’t return used items, and home customers can’t either.
How Long do Vitamix Refunds Take?
It can take between two to four weeks for refunds to show up on the original payment method.
Final Thoughts
➡ Overall, Vitamix has a detailed return policy that works for home and business customers. They have strict rules for both types of customers, and even though their free trial offer seems excellent, you have to return it in full within 30 days.
➡ We hope you liked this article. If you like this article then please share this article with your family and friends. You can do so in the comments section if you want to tell us more about your situation.