Coach Return Policy
Coach Return Policy: Coach has always been a popular brand, especially for women who love to carry handbags. It also sells other items, such as jewelry, wristwatches, fragrances, etc.
The brand has been known for decades because of how well they are made and its classic designs. But that doesn’t mean everything will always go your way.
Suppose you buy something from Coach. If you don’t like the item you bought from Coach, how do you return it and what is the Coach return policy? It needs to be known.
Our guide will show you how to return, exchange, and get a refund on the coach. The process is simple. You will find answers to all queries related to the Coach Return Policy in our post. Let’s get started.
What is Coach’s return policy?
You have 30 days to return a product you bought from Coach, and it must be new and unused. If you bought the item on sale or clearance, you only have 14 days to return it.
Coach Return Policy
Coach Returns & Exchange policy
They hope you like what you bought from Coach. If you are not happy for any reason, please send the item(s) back to them within 30 days for a full refund.
Please note that items bought during sales, clearance, or other special events must be returned within 14 days of receiving them.
For them to accept a return, all items must be new and unused and come with the original receipt. Refunds will be sent to the same account you used to pay for the item.
Your items must be sent by mail to their Online Returns Department at Hanzepoort 20A, 7575 DA Oldenzaal, The Netherlands (c/o Bleckmann Fashion & Lifestyle).
If you are eligible within 30 days of your purchase, their Online Returns Department will process your return and give you a full refund as you paid.
Return by Mail in a few easy steps!
Please complete the return form with your order and put it in the package you’re sending back.
Using the Prepaid Return Label that came with your order, you can send back new items that haven’t been used for free. When you send back your order:
- Attach the return label that has been paid for to the shipping box.
- Take your package to a place where you can drop it off.
- Visit https://www.correos.es/ss/Satellite/site/pagina-localizador oficinas/sidioma=es ES?idiomaWeb=es ES and enter your Postcode or Town to find the closest drop-off point.
- If you lost your return label, please contact their Customer Care team, and they will send you a new one.
- It will cost you if you want to send your item(s) back using a different carrier. Please remember that if you use another carrier, Coach won’t be responsible if your package gets lost. Please send your item(s) to their Online Returns Department in a way that can be tracked:
COACH Online Returns Department
c/o Bleckmann Fashion & Lifestyle, Hanzepoort 30
7575 DA Oldenzaal, The Netherlands
When they get your item back, it will be processed within 7–10 business days.
Your refund will go back to the method of payment you used to buy the item, and the credit will show up in your account according to the schedule set by your bank.
Exchanges
In stores, you can’t make an exchange. If you want to exchange your item, please send it back to our online store and place a new order on our site.
Gift Returns
If you got an online order as a gift and want to send it back, keep in mind that it will be refunded the way the original buyer paid.
Incorrect/ Manufacturing Fault/ or Damaged Products
Incorrect Product – If you got the wrong thing when you placed an order, you could send it back, and they’ll send you the right thing. Please use the return form that came with your order. Write down the reason code and check the box that says “Replace with the correct item.”
Manufacturing Fault/ Damaged Product – If the item you got is broken or has a problem, you can send it back, and after they look at it, they’ll send you the same item again.
Please fill out the return form that came with your order. Write down the reason code and check the box that says “Replace with the same item.”
They don’t take back pierced jewelry or liquid products whose hygiene seal or cellophane wrapper has been broken or taken off. they also don’t take back items that were made just for you.
Personalized items, like those with monogramming or cut-to-size belts, can’t be changed or returned.
Does the Coach accept returns after 30 days?
If you are not satisfied with your purchase, please return it to them by mail or to a Coach Retail store within 30 days for a refund in your original form of payment.
| Type Of Item | Returns Timeframe |
|---|---|
| Customized items (Coach Create or monogrammed items and cut-to-size belts) | Final Sale |
| Made To Order | Final Sale |
coach return policy without receipt
For them to accept a return, all items must be new and unused and come with the original receipt. Refunds will be sent to the same account you used to pay for the item.
Does Coach do free returns?
Using the Prepaid Return Label that came with your order, you can send back new items that haven’t been used for free. Attach the pre-paid return label to the box that your order came in. Take your package to a place where you can drop it off.
How do I contact Coach?
- Customer Care- 1-888-262-6224
- Send them a text. 1-240-448-4442 Monday-Friday 8 AM-10 PM EST Saturday-Sunday 11 AM-6 PM EST.
Does Coach give refunds?
They want you to love your Coach product, but they know things don’t always go as planned. If you’re unhappy with your purchase, you can send it back to them by mail or bring it to a Coach store within 30 days to get a refund as you paid for it.
Can I return sale items to Coach?
If you return something to Coach within 30 days of buying it, you’ll get your money back in full. If you bought something during a sale, clearance, or another special event, you have 14 days from the date you got it to return it.
How long do Coach refunds take?
If you return it to the store, you’ll get your money back the same day. If you decide to return it online, you must wait for the warehouse to get it, and the money will be put back on your bank account or credit card. This usually takes between 7 and 10 days, but it can take longer during the holidays or when there are sales.
Coach Return Policy Exceptions
You should be aware of some exceptions to the coach return policy when making a return. Check out the exceptions to see if you are eligible for a return.
- If you buy the product during a sale or other promotion, you must return it within 14 days.
- You should have a Merchandise card if you don’t have the receipt. Only then can you get your money back.
- There are fees for returning the item, and the company also takes out the cost of shipping.
- Fragrances and leather items can’t be returned.
- Customized items can’t be returned because they are made just for you.
- If you paid with PayPal or Klarna, the company wouldn’t give you a refund. Instead, your merchandise card will be credited, and you can use it to buy things in the future.
Coach Return Policy FAQs
Can I return a Coach product after use?
To return an item from Coach, it must not have been opened or used. They probably won’t take the item back if you’ve used it already. Even if you’ve opened the product, you can still return it if it’s broken or was damaged before you got it.
Can I return a Coach purse without tags?
They want you to be happy with everything you buy from Coach Outlet. If you’re unhappy with your purchase, you can send it back to us by mail or bring it to a Coach Outlet store within 30 days to get your money back as you paid. (Note: Items must be new, unworn, and have all their parts, tags, and accessories.)
What items Cannot be returned to Coach?
All items can be returned to Coach unless they have been open and worn.
Conclusion
➡ Coach’s return policy is simple, the same as many other clothing and purse stores. Still, 30 days is less time than some other stores offer.
➡ Other stores don’t let you return items on sale, but Coach does, as long as it’s within 14 days of the date you bought the item.
➡ I hope you liked this article. If you like this article then please share this article with your family and friends and if you have any questions then you can tell me in the below comment box.