DSW Return Policy
DSW Return Policy; Customers get about three months to return products to DSW if they decide they are not right for them. DSW’s Return Policy is an excellent return policy.
They are therefore a fantastic retailer to use when making Christmas purchases because the receivers will have plenty of time to return or exchange any gifts that are not suitable.
What Is The Return Policy At DSW?
Within 90 days of the date of purchase, DSW accepts returns of merchandise and will give a full refund for unworn items. Products must be in their original packaging and include the original delivery documentation or receipt.
Customers get 90 days to return unworn purchases to DSW, which has a reasonable return policy. To guarantee that your return is accepted, preserve the original receipt and its packing.
You may still receive a refund if you return an item after 90 days, but it will be given to you in the form of credit rather than a return of your money.
DSW RETURN POLICY
Return Period | 90 Days |
Return Method | 1. In-store 2. Online |
Exchange Period | 90 Days |
Exchange Method | 1. In-store 2. Online |
Refund Period | Within 10 Days |
Refund Method | Method of payment |
Contact Number | 1.866.379.7463 |
How Strict Is DSW Return Policy?
The DSW return policy has a very lenient time frame but is stringent regarding the state in which the merchandise must be.
Only unworn items with their original box, packaging, and labels attached will be accepted by the company. Items that are used or missing their original packing cannot be returned to the store.
DSW Exchange Policy
Customers can swap items from DSW if they find them to be unsuitable.
It is advisable to exchange an in-store purchase directly from the store if you wish to. DSW also advises that you swap the item in-store if at all possible if you bought it on DSW.com but paid with PayPal.
The ability to swap items purchased during buy-one-get-one sales will be prorated, depending on how the original deal was used.
Rechargeable batteries, nail paint, perfumes, and other specialty items cannot be returned or exchanged. No matter if you bought them in-store or online, items marked “FINAL SALE” are equally ineligible for exchange.
If you exchange an item within 60 days of the date of purchase, the retailer will credit your original payment method for any difference that is owed to you.
But if you return something after 60 days, you’ll only get a store credit.
Can You Return Shoes After Wearing Them?
No, you are unable to return used shoes to DSW. The business only takes goods that are practically brand new.
To see if the shoes fit and feel comfortable for you, you might be able to try them on and take a quick stroll about your house, but you shouldn’t wear shoes that you plan to return.
Never wear DSW shoes outside before giving them a thorough indoor test to see if they fit well.
Make sure to save all of the packaging and receipts until you’ve determined whether a pair of shoes is right for you.
If you bought your shoes online, the shipping invoice should also be included with your delivery.
How Long Is DSW Return Policy?
For the majority of merchandise, DSW has a 90-day return policy starting from the day of purchase. You can still return things after 90 days as long as they are still in like-new condition, but you will have to settle for a shop credit rather than a refund to your original payment method.
Products may be returned by DSW VIP Elite Members for a full 365 days following the date of purchase.
Can I Return Shoes That Hurt My Feet?
Only shoes that you haven’t worn can be returned to DSW. Even if they hurt or don’t fit you right, they won’t accept shoes that have been worn for any reason. Only wear shoes indoors and maintain them spotless until you are certain they are comfortable for you.
Once more, save all labels, packaging, and paperwork until you’ve made up your mind to keep the shoes. Till then, keep everything, including receipts, in your possession.
Keep in mind that once your shoes are worn out, they cannot be returned. Whether the shoes are comfy or not, you won’t be able to return them if they have dirt on the soles, stretched fabric, or broken laces.
Can You Return DSW Online Purchases To Stores?
Yes, you are eligible for a full refund when you return products you bought online to any DSW location.
When doing so, be sure to include your identification and any necessary paperwork. Items purchased in-store online cannot be returned; they must be returned to the store.
Can You Return To DSW Without A Receipt?
Without a receipt, DSW will accept returns but will only credit the amount paid on the day the item was returned. The business retains the right to restrict and reject non-receipt returns.
When attempting to make a return without a receipt, customers should have some kind of legitimate identification on them because this will be requested. Your return will not be accepted if you don’t have identification.
Does DSW Have Free Returns?
Returning an item to a DSW location is free. However, there is an $8.50 postage charge that must be paid if you want to mail something back to DSW (for example, for an online return). DSW VIP Gold and DSW VIP Elite members are exempt from paying this cost.
There are no additional return fees (like restocking charges), however, if your area has a DSW store, returning the item there rather than mailing it to DSW might be more cost-effective.
How To Return Items To DSW
If you take the actions mentioned here, returning your things will be simple.
- To return your items, bring them to the DSW location that is closest to you.
- According to the DSW return policy, make sure the item is brand-new and undamaged.
- Make sure the receipt is in hand (for in-store purchases or online)
- Keep the item in its original packaging and deliver it to the DSW store.
- DSW will issue a refund as soon as they receive your return.
- The same payment method you used to make your first purchase will be used for refunds.
Conclusion
➡ The DSW return policy is comparatively straightforward, and they give their members a sizable return window.
➡ Depending on how quickly the exchange is completed, they also provide exchanges, with the difference being reimbursed to the original payment method or a gift card.
➡ To make it simple to exchange or return products, make sure you save the receipt and all of the original packagings for your purchase.
DSW Return Policy FAQs
How Long Is DSW Return Policy?
DSW has a 90-day post-purchase return policy.
Can You Return To DSW Without A Receipt?
You can really return your goods for credit without a receipt.
Does DSW Have Free Returns?
Returning items in-store is free, however, customers who choose to send them back by mail must cover any postage costs. If you are a VIP member, there is no delivery fee.