Forever21: Return To A Store
When returning an item to a store, you’ll need to bring in both the original payment method and the packing slip or confirmation email (which contains the Invoice Barcode) from the online transaction.
If you are not satisfied with your purchase, simply bring it back to any U.S. Online purchases that are returned in-store will be refunded in the same manner in which they were paid for.
To avoid any confusion, the credit will not display on your statement for at least one or two billing cycles.
Refunds for purchases purchased using a gift card, electronic gift card, or store credit will be paid back to the same card.
Unless you are returning a damaged, faulty, or the wrong item, the amount refunded to you will only include the amount paid by you after any discount or reward credit was applied to the returned item(s).
Does Forever 21 Accept Returns Without a Receipt?
A receipt is not required for returns or exchanges if you can provide a barcode, a confirmation email, or some other kind of documentation verifying the item’s purchase.
You can print off a new packing slip online by selecting the “Prepare your return US” option if you lost the one that came with your order.
In this section, you can generate a new return slip to affix to your package before sending it back.
In addition, you can return things in-store using the barcode even if you have misplaced the original receipt. Having all of the garment tags is more crucial than having the original receipt.
A store assistant should be able to assist you with a return if the item you wish to return is still in its original condition (with tags intact, unworn, and unwashed, and with any accessories, such as jewelry, still in their original packaging).
Finally, remember to include your method of payment, whether it be an e-card, gift card, or store credits, with your return.
Even if you don’t have the original receipt, you can still return or exchange your purchase so long as you have the payment method, barcode, and other necessary documentation.
What’s Forever 21 Customer Service Phone Number?
You can call Forever 21’s customer service line if you need help. Shoppers in the United States can reach customer support at 1 (888) 494-3837.
The support hotline’s overseas counterpart is a separate number. Simply dial (213) 463-9173 to reach this. The phone number has a Los Angeles area code, but calls from anywhere in the world are welcome.
You may also contact these numbers if you need assistance with products or services, have further questions about return policies, or have any other concerns, suggestions, or complaints.
Are There Any Items That CAN NOT Be Returned?
I’m happy you asked that The following are some of them:
- Underwear: If you’re going to be stuck with them, at least get the correct size.
- Lingerie: Lingerie is another item that can’t be returned, so measure yourself carefully.
- Earrings: The deal is final once you put them in your purse (or on your ears).
- Body Piercings There’s some logic to this.
- Gift Cards/E-Gift Cards: In order to avoid fraudulent use of gift cards, all sales are final.
How Long Do You have to Return an Item to Forever 21?
Forever 21 sells clothes and cosmetics. From the date your things were shipped, you have 30 days to return them. In-store purchases can be returned within 30 days.
This includes clothes and accessories. This also applies to Beauty by Riley Rose cosmetics. Returning these beauty products requires their original packaging.
They can be used before, unlike clothing. The product may produce an adverse response or not match your skin tone. They can be returned if gently used with the original receipt and payment method.
Forever 21 won’t accept untagged items. All Forever 21 returns must be unworn, unwashed, and undamaged. Jewelry must be packaged. If you’re returning an online item, include the packing slip and customs documentation.
If an item arrived broken or incorrect, you can return it without the original packing (that was damaged). If your item is damaged, you won’t have to pay the original shipping amount.
If you received the erroneous or damaged goods, you’ll get a complete refund, including shipping.
How Long Do Forever 21 Refunds Take?
How long it takes to get a Forever 21 refund is something that varies from place to place. If you live in the US, for example, it can take up to 3 weeks for your refund to show up in your account.
Both in-store and online returns are subject to these policies. Remember that the clock will start ticking on your refund the day you bring the item(s) back to the store or the day you send them back from your house.
It will take one more billing cycle after your account has been reimbursed (after the initial two to three weeks) for your refund to show up.
It can take anywhere from four to six weeks for a refund to be credited to an international customer’s account. Next, wait for the return to appear on your bank statement, which could take another two to three billing cycles.
You should get in touch with your financial institution if you have any concerns about how long it takes for a refund to post after it has been credited.
Once your refund has been credited on behalf of Forever 21, they will be able to provide you with more specific information on when you can expect it to be handled.