Forever 21 Return Policy

Forever 21 Return Policy

Forever 21 Return Policy: Forever 21 is a well-known retailer that carries fashionable clothes and accessories for young men and women. Discounts and sales of up to 70% are commonplace, and the prices are already quite reasonable.

Have you purchased anything from a Forever 21 store? If there is a problem or a defect in the item you bought?

If this is the case, you are not sure how to return the item and what is the Forever 21 Return Policy, then you are in the right place, here is all the information you need to make a useful choice.

You will find answers to all the questions related to Forever 21 return policy in our post.

Forever 21 Return Policy

What is Forever 21 return policy?

You have 30 days from the date your Forever 21 online order was dispatched to make a return. You can send them back through mail or take them to the store.

The money will be returned to the same method of payment used to purchase items from Forever 21.

You can return any item purchased at a Forever 21 store within 30 days of the purchase date for a full refund using the payment method originally used to make the purchase.

Return Period 30 Days
Return Method By Mail or in-store
Exchange Period 30 Days
Exchange Method By Mail or in-store
Refund Period 7-10 business days
Refund Method Method of Payment

Forever 21 online return policy

Forever 21 includes an order invoice, a returns form, customs paperwork for applicable countries, and a returns label with every online buy. If you’d want to know how to return something to Forever 21, these are the steps to take:

  • You must first fill out a returns form, marking down the products you want to send back and writing in the appropriate return reason code.
  • To return an item, fill out the return form and wrap it in an envelope or box (you may also use the original package if possible). The guidelines provided by Parcel Monkey are helpful for sending packages.
  • Finally, take your item to a FedEx or post office where you can use the pre-printed return label. Although this is a pre-paid label, the amount of postage will be subtracted from your reimbursement as stated in the Forever 21 return policy.

Not happy with your return shipping cost?

Enter the weight, size, and destination of your parcel into the Parcel Monkey shipping calculator to compare return shipping costs with carriers like FedEx, USPS, and more.

Forever 21 return address

✅ Forever 21

✅ Attention: Online Returns

✅ 3880 N. Mission Rd Dock H4-1

✅ Los Angeles, CA 90031

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Forever21: Return To A Store

When returning an item to a store, you’ll need to bring in both the original payment method and the packing slip or confirmation email (which contains the Invoice Barcode) from the online transaction.

If you are not satisfied with your purchase, simply bring it back to any U.S. Online purchases that are returned in-store will be refunded in the same manner in which they were paid for.

To avoid any confusion, the credit will not display on your statement for at least one or two billing cycles.

Refunds for purchases purchased using a gift card, electronic gift card, or store credit will be paid back to the same card.

Unless you are returning a damaged, faulty, or the wrong item, the amount refunded to you will only include the amount paid by you after any discount or reward credit was applied to the returned item(s).

Does Forever 21 Accept Returns Without a Receipt?

A receipt is not required for returns or exchanges if you can provide a barcode, a confirmation email, or some other kind of documentation verifying the item’s purchase.

You can print off a new packing slip online by selecting the “Prepare your return US” option if you lost the one that came with your order.

In this section, you can generate a new return slip to affix to your package before sending it back.

In addition, you can return things in-store using the barcode even if you have misplaced the original receipt. Having all of the garment tags is more crucial than having the original receipt.

A store assistant should be able to assist you with a return if the item you wish to return is still in its original condition (with tags intact, unworn, and unwashed, and with any accessories, such as jewelry, still in their original packaging).

Finally, remember to include your method of payment, whether it be an e-card, gift card, or store credits, with your return.

Even if you don’t have the original receipt, you can still return or exchange your purchase so long as you have the payment method, barcode, and other necessary documentation.

What’s Forever 21 Customer Service Phone Number?

You can call Forever 21’s customer service line if you need help. Shoppers in the United States can reach customer support at 1 (888) 494-3837.

The support hotline’s overseas counterpart is a separate number. Simply dial (213) 463-9173 to reach this. The phone number has a Los Angeles area code, but calls from anywhere in the world are welcome.

You may also contact these numbers if you need assistance with products or services, have further questions about return policies, or have any other concerns, suggestions, or complaints.

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Are There Any Items That CAN NOT Be Returned?

I’m happy you asked that The following are some of them:

  1. Underwear: If you’re going to be stuck with them, at least get the correct size.
  2. Lingerie: Lingerie is another item that can’t be returned, so measure yourself carefully.
  3. Earrings: The deal is final once you put them in your purse (or on your ears).
  4. Body Piercings There’s some logic to this.
  5. Gift Cards/E-Gift Cards: In order to avoid fraudulent use of gift cards, all sales are final.

How Long Do You have to Return an Item to Forever 21?

Forever 21 sells clothes and cosmetics. From the date your things were shipped, you have 30 days to return them. In-store purchases can be returned within 30 days.

This includes clothes and accessories. This also applies to Beauty by Riley Rose cosmetics. Returning these beauty products requires their original packaging.

They can be used before, unlike clothing. The product may produce an adverse response or not match your skin tone. They can be returned if gently used with the original receipt and payment method.

Can I Return an Item to Forever 21 Without Tags Or Original Package?

Forever 21 won’t accept untagged items. All Forever 21 returns must be unworn, unwashed, and undamaged. Jewelry must be packaged. If you’re returning an online item, include the packing slip and customs documentation.

If an item arrived broken or incorrect, you can return it without the original packing (that was damaged). If your item is damaged, you won’t have to pay the original shipping amount.

If you received the erroneous or damaged goods, you’ll get a complete refund, including shipping.

How Long Do Forever 21 Refunds Take?

How long it takes to get a Forever 21 refund is something that varies from place to place. If you live in the US, for example, it can take up to 3 weeks for your refund to show up in your account.

Both in-store and online returns are subject to these policies. Remember that the clock will start ticking on your refund the day you bring the item(s) back to the store or the day you send them back from your house.

It will take one more billing cycle after your account has been reimbursed (after the initial two to three weeks) for your refund to show up.

It can take anywhere from four to six weeks for a refund to be credited to an international customer’s account. Next, wait for the return to appear on your bank statement, which could take another two to three billing cycles.

See also  Peloton Return Policy, Exchange & Refund Policy

You should get in touch with your financial institution if you have any concerns about how long it takes for a refund to post after it has been credited.

Once your refund has been credited on behalf of Forever 21, they will be able to provide you with more specific information on when you can expect it to be handled.

How Do I Make An Exchange?

There is no hassle involved; simply return the item to any Forever 21 location within 30 days of purchase.

The item must be returned in its original, unaltered packaging and in like-new condition in order to be eligible for an exchange.

Even if you originally purchased an item online, you must bring it back to the store in order to make an exchange.

Can I return items paid for with PayPal, Amazon Pay, or Afterpay?

Yes. Bring in your packing slip or order confirmation email when returning things paid for with one of these services. If your request to return an eligible item is granted, your refund will be processed in the same way it was originally paid for.

How to Get Forever 21 Free Shipping?

By spending $50 or more, you’ll be eligible for free Standard Ground Shipping at Forever 21. For a limited time, you can get free Express Shipping from Forever 21 by using one of their coupon codes.

As of the writing of this article, orders over $75 qualified for free Express Shipping (a $12.95 value) when you used the promo code EXP75.


Any item that has been worn, cleaned, or damaged will not be accepted back by Forever 21. Underwear, certain swimwear and lingerie, earrings, body jewelry, and gift cards are also non-returnable.

Items marked as Final Sale are likewise non-returnable.

Forever 21 Return Policy FAQs

Does Forever 21 give full refunds?

Yes. As long as the things are returned unused and in their original condition, Forever 21 will give you your money back. All tags must be present, and the receipt must be no more than 30 days old.

Can I return the Forever 21 product after use?

Items that have been worn, cleaned, or damaged in any way are not returnable to Forever 21.

What is the return policy for Final Sale Items?

Items marked as Final Sale cannot be returned, refunded, or exchanged at Forever 21.


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